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VEVOR Chamber Vacuum Sealer, 380W Vacuum Pump Power, Sealing Bag Packing Machine for Wet Foods, Meat, Compact Design with 290 mm Sealing Length, Ideal Commercial Sealer for Professional and Home Use

Customer Reviews for VEVOR Chamber Vacuum Sealer, 380W Vacuum Pump Power, Sealing Bag Packing Machine for Wet Foods, Meat, Compact Design with 290 mm Sealing Length, Ideal Commercial Sealer for Professional and Home Use

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Gianni zaffiri Gianni zaffiri
Macchina sottovuoto
Ottima
0 people found this helpful
Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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Ryan Ryan
Doesn’t perform as well as my $100 foodsaver
I have a foodsaver that does better. It was louder than expected, loose bolts all over. Instructions say to hold lid for a couple seconds, more like 10 for best results. I found there to be more air remaining than my $100 vacuum sealer. Sold this one after 3 months,
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
lefevere Philippe lefevere Philippe
Gérant
Pas de mode d'emploi en français
0 people found this helpful
Customer Service Reply: Nous vous enverrons une mise à jour concernant votre manuel par e-mail ; veuillez consulter votre boîte de réception pour toute correspondance ultérieure.
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Brock T Brock T
works ok
Works good on quart size bags and larger but I have tried pint size bags multiple times and it does not get all the air out of the bag when it seals. It's much slower than a high quality vacuum sealer but it works ok. I wish it would do a better job on pint bags that are less than half full.
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Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Paul Leblanc Paul Leblanc
Mr
Still awaiting proper owners manual on how to change settings and use features. Have talked once to customer service and they sent me via email a manual for totally different machine. Never got this resolved. Still hoping to get the actual model number user manual.
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Meat Man Meat Man
Seal Only Mode Oddity
Just a heads up, the seal only mode still runs a vacuum for 8 seconds. So for fragile items you don't want crushed or compacted you'll still need a separate impulse sealer.
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Noel Graham Noel Graham
Could be better
On the first use the fuse blew and the machine went dead. Of course, I didn’t know it was the fuse because that is not mentioned anywhere in the manual or online. I am now on the spare fuse but don’t know which extra fuses to buy because it isn’t mentioned in the manual or online. Once it was running about 1 in 3 seals failed during cooking sous vide. It took so long dealing with customer service that I am beyond the return window.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
ROBERTA ROBERTA
NOSS
I SHOULD ORDERED ONE WITH RAISED LIDS WE BUTCHERED HOGS AND THE ROAST WOULD NOT FIT
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
François François
Bilodeau
After 5 months of use. Control panel is stuck and beeps all the time. I hope VEVOR will take care of the problem
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Sebastian Schüssler Sebastian Schüssler
Leider wie beim Partyzelt
Da ich diesen Vakuumierer defekt geliefert bekommen habe kann ich zum Gerät selber keine Bewertung abgeben, dafür aber zum Service von Vevor.... Ich bin jetzt schon seit mehr als 3 Wochen mit ihnen am Verhandeln das sie die defekte ware abholen kommen bzw Rücksendung etiketten schicken. Jedoch stellt sich Vevor quer. Bieten einem erst 200€ dann 500€ dann 1000€ an das man die defekte ware behält.... das ist kein Kundenservice.... Der fall ist bereits Paypal gemeldet und ich hoffe auf eine Lösung
1 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.
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