I was a little skeptical about ordering this item, but went ahead. I have not had any problems. Any issues where user error. I will say make sure you take your time and make sure everything is lined up. I found that the side rail pins have helped in making sure I am successful with each pin I make. The only issue I really had was remembering to put the back in the 2nd press. As long as I did that, the button came out perfect. Buy it. Stay focused, follow the instructions and you will have a beautiful button.