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VEVOR Button Maker Machine, Multiple Sizes 1+2.25 Inch Badge Punch Press Kit, Children DIY Gifts Pin Maker, Button Making Supplies with 500pcs Button Parts & Circle Cutter & Magic Book

Customer Reviews for VEVOR Button Maker Machine, Multiple Sizes 1+2.25 Inch Badge Punch Press Kit, Children DIY Gifts Pin Maker, Button Making Supplies with 500pcs Button Parts & Circle Cutter & Magic Book

58mm & 25mm

Customer Reviews

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290 Reviews
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Cass Cass
Faulty Used Product; Nonexistent Customer Support
58mm & 32mm
Faulty Used Product; Nonexistent Customer Support 1 Faulty Used Product; Nonexistent Customer Support 1 Faulty Used Product; Nonexistent Customer Support 1 Faulty Used Product; Nonexistent Customer Support 1
The product I received from Vevor was both faulty and very clearly used previously and returned. Right out of the package, the product was dirty and covered in scuff marks on the metal and base plating. This machine left a bunch of little "bumps" on the surface of every single button I made. All of the plastic backings also protrude a bit when pressed and leave a sizeable dent in the surface of the buttons, so they are unusable. The mylar is filthy and many are scratched. When I reached out to Vevor with photo evidence, their first response was to literally gaslight me and insist the buttons were "perfect." When I pushed back they then repeatedly insisted the issue was user error, simple issues I was not having like creases in the mylar, etc. I do not believe I ever spoke to a real person and was given no other option to contact them, nor was I provided any option to exchange it or return it for a refund, which has forced me to go directly to my bank for the issue. It's worth noting Vevor is not BBB accredited and provides no email or phone number for support. Do not purchase anything directly from Vevor. It's not worth the headache. The prices are low for a reason.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Théa B. Théa B.
Honteux
58mm & 32mm
Honteux 1 Honteux 1 Honteux 1 Honteux 1
Aucune mention sur le lien de l'article que VEVOR envoient une machine déjà utilisée. Je viens de recevoir mon colis et la machine a de grosses traces d'usure, de gras et de doigts. Pour un article qui a quand-même un certain coût, je trouve cela inadmissible. Je n'ai même pas utilisé la machine, j'ai trop peur de l'abîmer encore plus. À voir si le service client va honorer sa politique de retour et remboursement.
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Billy Howard Billy Howard
Used product
58mm & 32mm
Used product 1 Used product 1
I order from the official site due to other sites shipping out used products to customers. Looks like they too ship out used products.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
David D. David D.
Plastic doesn't work
58mm & 32mm
Plastic doesn't work 1
Only about 10 to 25% of the provided plastic buttons actually seal all the way around. The other 75 - 90% have a solid chunk where the metal, picture, and mylar actually gets pressed into the plastic backing.
4 people found this helpful
Customer Service Reply: Dear customer,

We are sorry to hear that you had an unpleasant shopping experience.

If the product you purchased has quality problems, please contact the after-sales personnel of our website.
Do not hesitate to contact us if you have any further questions.

Best regards,
Louise
Stacey Lawrence Stacey Lawrence
No longer working after first batch
I was attracted to this model for the fact that it offers interchangeable moulds to accommodate making different button sizes. I did not realize that in doing so I would be sacrificing overall product quality. After making my first batch of buttons none of the moulds stay seated for pressing. Despite tightening the screws, the moulds fall out, preventing the machine from operating. I'm currently in the process of sending back for refund.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Clement Clement
Produit défaillant et déjà utilisé
58mm & 32mm
Lorsque j'ai essayé d'installer la machine a badge sur son support, je me suis rendu compte dans un premier temps quelle a déjà été utilisé (voir les photos de traces d'usure). Et que, les encoches pour les vis étaient bien abîmées. Et lorsque j'ai tenté de la visser sur la plaque de support : d'un coté de la plaque, les vis se fixent mais font que la machine est penchée en arrière. Et de l'autre coté de la plaque les vis ne s'enfoncent tout simplement pas dans plaque. La plaque n'a pas l'air detre celle adaptée pour la machine. Et de plus, le service client ne répond pas aux sollicitations envoyées.
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Dennis Ales Dennis Ales
Badgemaker
58mm & 32mm
Ik dacht ik pak de duurste vd reeks, wat een miskoop. Ik heb nog steeds geen degelijke badge kunnen maken. Wel een stevig,degelijk toestel. Maar ik snap er niks van, plaatjes blijven constant hangen, waardoor dat je de hele constructie terug moet losmaken. Ik heb nu al een aantal keer geprobeerd maar het lukt me gewoon niet om een goede badge te maken. De badgesnijder is maar goedkope prul, je hebt echt wel een plotter of iets nodig hiervoor.
1 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Nicole Nicole
Ms
58mm & 32mm
Unit came defective and trying to return it is not convenient. It would be nice to receive a functioning item when purchasing it brand new. I don't recommend this product or vevor.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Anne Anne
Beware missing parts!
58mm & 32mm
Arrived with missing parts (the green plastic spacers that enable you to make pins with metal backings). As a result we’re only able to use HALF of the button-making supplies that came with the set— only the plastic backings. When I contacted Vevor, I was told to submit numerous photos and information including the original shipping packaging— a huge inconvenience. Still haven’t received any replacement parts. Would not recommend.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Therese Therese
Disappointed
58mm & 32mm
Buttons pop open and break. Also the stencil for the buttons end up being too big for the button to work Disappointing
1 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.

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