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VEVOR Button Maker Machine 2.25"/58mm Pin Maker 500pcs Button Parts Black, with Circle Cutter, Magic Book, and Hex Wrenches, Ergonomic Handle, for DIY Badges, Pins, Fridge Magnets and Key Chains

Customer Reviews for VEVOR Button Maker Machine 2.25"/58mm Pin Maker 500pcs Button Parts Black, with Circle Cutter, Magic Book, and Hex Wrenches, Ergonomic Handle, for DIY Badges, Pins, Fridge Magnets and Key Chains

58 mm

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José Pedro SIlva José Pedro SIlva
Produto recebido não corresponde às imagens anunciadas
Produto recebido não corresponde às imagens anunciadas 3
O equipamento cumpre a sua função, mas fiquei bastante desiludido ao verificar que o produto que recebi não corresponde ao que é apresentado nas fotografias do anúncio. Em concreto, a base e o manípulo da alavanca são diferentes, não só das imagens do anúncio, mas também das que aparecem no próprio manual de instruções fornecido com o equipamento. A base recebida aparenta ser mais frágil e de qualidade inferior à apresentada nas fotografias, e o manípulo é consideravelmente menos ergonómico. Este último ponto é especialmente relevante, pois um dos motivos que me levou a escolher este modelo foi precisamente a “ergonomic handle” anunciada, que não corresponde à que efetivamente recebi. Já entrei em contacto com o apoio ao cliente a solicitar a substituição destas duas peças pelas que são apresentadas no anúncio. Considero que as fotografias e a descrição de um produto devem representar aquilo que o cliente efetivamente recebe. Atualizarei esta avaliação caso a situação seja resolvida satisfatoriamente.
1 people found this helpful
Customer Service Reply: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Chris Young Chris Young
Quality Control? Not for my Order
32 mm
Quality Control? Not for my Order 1
Came jam packed ina battered box, the screws to secure the machine to its base are different sizes therefore I can't use the pin maker. Custom service has to pass it along so it'll be a day or so before I get any kind of resolution to the problem.. prolly better off going to homedepot to find the screw needed to secure it... the screw on the right is too short..
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are working on it via support ticket #[Ticket Number 463965770571776]. Please pay attention to the email address associated with your order and reply to us there.
carpediem carpediem
Non danno assistenza
E' stato acquistato un mese fa per poter realizzare tante spille ma già alla prima richiesta di nuova fornitura di spille tonde, hanno risposto che non ne erano forniti e quindi di rivolgermi altrove in cerca del materiale di consumo, senza darmi nessuna indicazione. Insoddisfazione totale
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la vostra segnalazione relativa a questo problema. Il nostro team di assistenza clienti prenderà in carico la questione entro 24 ore e continuerà a seguirvi finché tutte le vostre esigenze non saranno soddisfatte. Vi invitiamo a monitorare le risposte all'interno della segnalazione e le notifiche via e-mail.
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info info
its a scam
25 mm
never got the item, didnt get refund
2 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
maurothankstoanna maurothankstoanna
Non funziona
25 mm
Sono molto deluso dall'acquisto. Ho passato delle ore a fare prove e in generale tiene una spilletta su 4 o 5 che provo a fare. Qualcosa non funziona bene, non so se siano i materiali per le spillette o la pressa in se, però è una perdita di tempo. Non consiglio l'acquisto.
2 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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J J
Second one was good
32 mm
Second one was good 3
Was initially sent a broken used unit and contacted support to get a replacement. The second one was pretty good.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Alberto Alberto
Cortador papel no apto
Cortador papel no apto 3
Buenos días, He recibido la máquina en perfecto estado, pero el cortador de papel/platico que recorta la imagen es para diámetros que van desde 58mm a 200mm cuando la máquina es para chapas de 44mm, por lo que no es apto
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Do it Yourself Do it Yourself
Mr Fixit
The machine is not a quality build. Fortunately they send tools with the purchase. You will soon find out why. Once you have the machine adjusted right it does well, but it is a challenge to keep it in one piece. I am satisfied with my machine now, but would not recommend it to anyone who is an mechanically inclined.
1 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
June Dorset June Dorset
Ms
First dye sticks every other button and has to be pried open. Put lubrication but still not releasing.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble caused. To get further help, visit our "Contact Us" page online, in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will assist promptly. Thank you for your understanding.
lptm lptm
vous voulez vraiment mon avis ? :))
vous voulez vraiment mon avis ? :)) 2 vous voulez vraiment mon avis ? :)) 2 vous voulez vraiment mon avis ? :)) 2 vous voulez vraiment mon avis ? :)) 2
Voici une version corrigée et clarifiée, en conservant le sens et le ton : > Toutes ces promesses : facile, robuste… > Première machine reçue : impossible de presser, la presse était décalée. Le SAV, en revanche, a été très réactif : une machine m’a été envoyée immédiatement, après preuve du dysfonctionnement bien sûr. > La deuxième, eh bien pas mieux :( même problème. Sur celle-ci, en démontant les guides, en dévissant le disque qui presse le badge et en ajustant le tout à la main pour chaque badge, la machine finit par fonctionner. > La machine en soi semble suffisamment solide pour faire le travail, à voir dans le temps. En revanche, la finition est vraiment mauvaise : peinture écaillée sur les deux machines, métal déjà rouillé, et ajustement des pièces très approximatif. Il n’y a visiblement pas de contrôle qualité chez Vevor. > J’ai déjà acheté chez eux un chariot déplace-remorque, et l’assemblage avait été compliqué : les trous ne tombaient pas en face les uns des autres, j’ai dû percer pour pouvoir monter le chariot. Vevor me semblait être une grosse entreprise sérieuse, mais là je suis un peu refroidi. J’ai aussi acheté un palan 1 T… heuuu, je n’ose pas l’utiliser 😅
1 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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