Customer Reviews for VEVOR Button Maker Machine 1.25"/32 mm Pin Maker 500pcs Button Parts Black, with Circle Cutter, Magic Book, and Hex Wrenches, Ergonomic Handle, for DIY Badges, Pins, Fridge Magnets and Key Chains

I purchased this for my daughter’s Christmas present, she has really been wanting one. After checking reviews, I decided on this one. The unit did not work. I asked to send it back for a new one, but they asked for a video. I was unable to send a video, so I sent a picture. They so kindly kept replying telling me to check the user guide and really brushing me off. I had an engineer friend take a look at the unit, he added a spacer to the second die and now it’s working fine. So if you don’t have an engineer friend, you might want to purchase elsewhere. They do not help at all, you can’t call a phone number and they give you a very, very hard time on returning or exchanging. So now it’s fixed, on my own time and I’m just about out of pins in trying to fix it. I would not recommend this product or this company.