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VEVOR Electric Cooktop, 12 inch 2 Burners Built-in Electric Stove Top, 3000W Ceramic Radiant Cooktop with Glass Panel, Touch Control, Timer, Child Lock, 9 Heat Level, Residual Heat Indicator, 220-240V

Customer Reviews for VEVOR Electric Cooktop, 12 inch 2 Burners Built-in Electric Stove Top, 3000W Ceramic Radiant Cooktop with Glass Panel, Touch Control, Timer, Child Lock, 9 Heat Level, Residual Heat Indicator, 220-240V

2 12 inch

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88 reviews
atuyls atuyls
Not sure
Not sure  1
The product itself looks nice. However when I opened it the corner was cracked.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
twistedrods twistedrods
Customer support
Customer service is a bunch of ignorant whiny. B******, I'd like to come on here. When you leave negative comments and constantly update for their piss service. So f*** y**. U KNOW YOUR CUSTOMER SERVICE SUCKS ASS... SO EVERY TIME I BUY SOMETHING FROM NOW WHEN YOU GET ONE STAR, BECAUSE YOU CAN'T KEEP YOUR MOUTH SHUT.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
tammyc tammyc
Get what you pay for!
Easy enough to install however don't plan on boiling water for a very long time And there will be no hard boiling anything.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Jacob Jacob
Homeowner
I bought this cook top and it works fine but is warped a little bit. The back left corner sits about 1/4” off the countertop while the rest of the edges lay mostly flat. The most disappointing thing about this cook top is that it says VEVOR in big orange letters at the top left of the cook top. Make them black where you don’t notice them as much or just leave it off.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Hao Tang Hao Tang
Cooks slow
Bought this cooktop for my daughter's home instead of a used one. Price and look is great but it takes a long time to boil water. Im use to my gas stove and i could boil a pot of water in about 10 minutes. This cooktop with the largest burner takes about 25-30 minutes to boil water
0 people found this helpful
Elemam: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Richard Richard
Poor Quality
Couldn’t even boil a pot of water.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Danny Danny
Customer
Was happy about the price. Easy to use. Not a bad looking unit. My biggest complaint is that the burners don't get hot enough. Takes 3 times as long to boil water. Almost impossible to get a good sear because the burners simply don't hold or produce enough heat. I've only had this unit for a few weeks, and I'm already looking for a replacement. Looked it up. This seems to be a common issue with vevor electric stove tops.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Michel Michel
Electric cook top
Electric cook top 1
It doesn’t fit
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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