Customer Reviews for VEVOR Bluetooth App Control Diesel Air Heater, 12V 2KW Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Diesel Parking Heater for RV Trailer Camper Van Boat
Separated 2 KW
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3103 Reviews
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Mr.
Vertical All in One
They never sent me a wall plug in
0 people found this helpful
Customer service sucks as well as the product
In order for it to work, you have to tap the pump with a wrench and when I asked for a replacement pump, they want me to jump through a bunch of hoops. I’m just going to return it.
0 people found this helpful
Not great for garage
Vertical All in One
Had to buy propane buddy heater for 15x15 garage it works but nowhere near the heat output i expected
0 people found this helpful
Owner
Horizontal All in One 8 KW
I have Two heaters a thin tall and short thick one and the thin tall one heats much better. This one I would not buy again being it doesn't heat as good as the thin tall one and both are 8KW heaters. Not a Happy buyer
0 people found this helpful
Owner
Vertical All in One
I was very disappointed by this heater. It worked perfectly for 1 use overnight. The next day it shut down after 10 minutes with an over temp warning. I contacted vevor support with the E-05 code and a detailed description of what happened. I then had to go out in the cold and take a video for them so I could prove it did what I said. I could understand if I wanted a refund but I just wanted a replacement. After watching the video they determined it was the temperature sensor. They are sending a replacement sensor which will take possibly 2-3 weeks to arrive possibly longer due to its around Christmas. Then I have to disassemble the heater and replace the sensor. In my opinion I shouldn't have to replace the sensor. I was sold a product that failed after 8 hours of use. I should have been offer a replacement unit. Not just the part that I now have to replace myself. I will be sticking to other brands from here out. Even if they are a bit more expensive.
1 people found this helpful
owner
Quit wont relite
0 people found this helpful
Diesel heater
Vertical All in One
Not impressed, the design of air tube and exhaust are poor need to separate
0 people found this helpful
Owner
Separated 2 KW
Unit failed after three weeks of operation with an E-03 code. I was camping with the family in freezing temperatures in the Ozark mountains. Had to drive to the nearest town and purchase a Mr Heater and propane.
First contact with “chat” was frustrating and never responded to. Second “chat” four days later, I was told again 1-2 days for the ticket to be responded to. Then disconnected. Third “chat” took 30 minutes and after my request for a supervisor there was no response other than “wait for 1-2 days”. The response finally came two days later.
We will send a part, since there is no warehouse near you it will take 10-15 days. Yet when I purchased the unit I had it in two days.
Other minor issues: The App no longer connects with the unit and I have tried to delete the App and disconnecting power and rebooting the unit. The clock on the display gains two minutes a day and you can’t turn off the display. The display is mounted next to the door of my Sprinter and it’s just one of those annoying things that bug you every time you see it. I went online to see what code E-03 is and now see that the glow plugs fail consistently. Had I known that I would have purchased a spare. But now I can Wait 10-15 Days for a replacement from VEVOR!
The failure of the unit and lack/frustrating response from VEVOR makes this probably my last purchase from VEVOR.
1 people found this helpful
Heater won’t start up
Vertical All in One
Worked with it for about 2 hours and it will not heat went through all the steps but looks like I have a defective unit.
0 people found this helpful
Mrs
Vertical All in One 8 KW
Didn’t even last a winter season
Please ppl Save your money up and buy a decent one if you need one for the winter this one won’t last 6 months
0 people found this helpful