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VEVOR Bluetooth App Control Diesel Air Heater, 12V 2KW Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Diesel Parking Heater for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Bluetooth App Control Diesel Air Heater, 12V 2KW Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Diesel Parking Heater for RV Trailer Camper Van Boat

Separated 2 KW

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Holly Davidson Holly Davidson
Diesel heater
When it arrived, the box was in good shape, but the metal surround on the diesel heater was damaged in several places. We filed a complaint and let whoever know and took lots of pictures but we really haven't gotten a response. We just keep getting emails saying our ticket is going to expire. It's frustrating.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Roger Roger
Mr
Horizontal All in One 8 KW
I was really excited about getting this heater to warm my camper, and it does pretty well for a while but what I’m experiencing is every night when I’m sleeping right and cozy it shuts of from either over working the battery or fuel running out and I keep my unit outside so this means getting up going outside and change the battery or adding more fuel and that just isn’t ideal at 2-4 in the morning.
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Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Pheasal Pheasal
Mr.
It works but not the way i was expecting it to work. Temperature setting control is basically useless. You can set it to something say 20 to 30 degrees above ambient temp and it never ramps up heat output to get to temperature setpoint. I have to use their gear mode, 1 - 6, which is basically a predetermined output. The display, it is not an LCD display has very low brightness. You can barely see screen when there is light in the room. There is no adjustment for screen brightness.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Filippo Filippo
Tutto bene...ma...
Vertical All in One 5 KW
Comprato ed installato senza troppe difficoltà esternamente ad una casetta che uso per fare lavoretti domestici. Andato in funzione senza grossi problemi.. Ma... non appena partito è iniziata il martellamento della pompa del Gasolio, avevo letto di un "ticchettio fastidioso", nel mio caso si tratta proprio di un incessante martellamento che chiaramente si diffondo nella castta come cassa armonica. Chiaramente ho subito acquistato una pompa che (dice) essere meno rumorosa, in pratica al 50% del prezzo del riscaldatore; speriamo solo risolva, altrimenti sono stati soldi (e tempo) buttati al vento. Oltre a questo la manulistica per l'utilizzo del pannello di configurazione e gestione dell'apparato è quantomeno poco intuitiva, per non dire che difficile riuscire a capire qualche cosa. Vediamo, per ora sono non molto soddisfatto.
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Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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dan dan
i highly doubt this produces 8kw
Horizontal All in One 8 KW
the unit starts and runs just fine. i was using a 5kw electric heater that worked pretty good but i was wanting more heat so i purchased this thinking it would be an upgrade. i dont think this unit produces any more heat than my 5kw electric heater. in fact maybe a little less heat. i also tried mixing 50/50 diesel and used filtered transmission fluid and it burned that with no problems. the unit works fine, no problems, but i haven't had it very long so i cant say anything about long term quality. i would have given it 5 stars if it gave 8kw of heat.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Len Len
Ok heater for small spaces
worked good for about 3 days then shut off with a E5 code overheating, let sit a few hours and started it back up ran fine till I shut it off, worked ok the next couple days, then out of no where shuts off again E5, if i run it on 3 or 4 seems ok, it did shut off one time on 4, doubt I would buy another one, it is pretty easy on fuel I'll give it that
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Diesel heater Diesel heater
I hope the next two last longer
I ordered 2 as a backup, and 2 as running units. The two running units stopped working within 3 weeks.
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Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kristen Kristen
Boat owner
Separated
I bought this diesel heater for my boat to keep it warm in the winter because one of my friends has one that he says works great. His is the portable suitcase kind and he just puts it out on the deck of his sailboat in the cockpit area but I purchased this one to permanently install. It works really well a lot better than the electric heat I had before but my one issue with it is the software settings that you cannot change on the thermostat mode. It will run continuously because it will turn itself down to a very low power level that's not enough to raise the temperature even when it's 6-7° below your set temperature. 6-7° is a lot on a heating system and the tolerances are actually even more than that. Vevor should would do a firmware update and change it to where it will actually go to a higher power level than one or two when it's six or seven degrees below your set temperature because it should increase in power level if you're below the set temperature and it's not increasing any. Even if they put a delay in that if the thermostat doesn't detect the temperature change in say 5 minutes it should increase the power level by one until a increase is detected at least. M9st h9.e thermostats now have a 1 degree tolerance when calling for heat. Older thermostats were 2 or 3 degrees. The body will notice small differences in temperature change. So far the thermostat has been useless and I have to manually control the unit all the time to keep a stable temperature on my boat.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Inna Inna
Error codes
Ran great gor a month, and then of course after the 30 days it started giving me an E10 error and won't start! I'm devastated because it's 20° outside right now. And I feel like I wasted my money now. It worked fine for the first couple days.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nate Nate
Disel heater
5th one purchased, good for about a year and fuel pumps go out. Makes more sense to just replace it when the fuel pump goes out as it's almost 1/2 the total price of just buying another unit
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Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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