Customer Reviews for VEVOR Bluetooth App Control Diesel Air Heater, 12V 2KW Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Diesel Parking Heater for RV Trailer Camper Van Boat
Separated 2 KW
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Buyer
Vertical All in One
bought this to use in the garage. Got it all set up, hooked up to a 12 volt car battery, and…. Doesn’t work. Contacted customer service. Apparently my issue was “forwarded” to a different team. It’s been a couple days now, and still haven’t heard a word. Don’t be like me and end up out of almost $100
0 people found this helpful
Mr
Separated 2 KW
Runs at full, cannot turn it down, thermostat control does not work. Very noisy fan. Doesn't make the van warm when it is below about 10c outside. Very disappointed.
0 people found this helpful
mr
Horizontal All in One
not what was advertised no instructions…………………………………………………………………………………xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
0 people found this helpful
Mr
Vertical All in One 8 KW
I use and like Vevor but this heater has problems.
First thing it works well and heats well but it stinks.
I have another Vevor heater in my caravan and it's terrific no smells at all.
I have run it for an hour but the smell just gets stronger.
Customer service were very good and told me to pull it apart and see if there's any leaks etc,
I found a small bit of cardboard and a dead dried out grasshopper in the outside of the combustion chamber.
I thoroughly cleaned it and put it back together but it still is offensive and wont go away.
I'll My claim case is closed now and cant be reopened so I'll probably leave this one for spare parts and buy another one from Edisons.
Vevor generally is very good but I got a Dud this time.
0 people found this helpful
Fuel line next to exhaust.
Fuel line is next to the exhaust which is not a good start. It’s wont start after trying everything. We think it just is a bad one
1 people found this helpful
Incomplete order, with no customer service at all
Horizontal All in One 8 KW
I ordered 2 diesel heaters and received only 1 text customer service at Vevor and the shipping company and received no responce from either of them, very disappointed
0 people found this helpful
Won't run
Separated
Unit won't start shows 03 code. Tried to upload video to the after sales site, but it doesn't work any better than the heater.
0 people found this helpful
Leaks exhaust into room, support wouldn't help
Separated
Leaks exhaust and smells up my shop, customer support was useless, they required a video but closed the ticket before I had a chance to submit a video. Not that you could see the exhaust leaking out the heat side anyway I can just smell it. Do not recommend.
1 people found this helpful
Mr.
After many attempts to get the company to stand behind their product having a faulty control, and being told the replacement part was shipped and on the way. I had to purchase the control elsewhere. Their warranty ,like MOST Chinese companies, is meaningless.
1 people found this helpful
engineering tech
Wired the brand new unit up and it will not turn on, the LCD is dead. After further diagnosing I found there is no 5V going from the main control board out to the LCD controller. Vevor is sending a part but I am not sure if they are sending the proper part. Time will tell.
2 people found this helpful