Reviews for VEVOR Bluetooth App Control Diesel Air Heater, 12V 2KW Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Diesel Parking Heater for RV Trailer Camper Van Boat

M

Crap

Model: Horizontal All in One Heating Power: 8 KW Verified Purchase

don’t buy from this company

0 people found this helpful

Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

Nicole Sidwell

Manager

Model: Vertical All in One Verified Purchase

Unreliable , not very good heat , technology over done ,won't start unless you spend 20 minutes and fiddle with it VERY DISAPPOINTED ☹️😔

0 people found this helpful

Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

Madison J

Ms

Model: Separated Verified Purchase

Had to get a handy friend to help me install this. It is NOT quick, easy, or convenient. I cannot recommend enough that you buy from someone else and do not purchase Vevor heaters. How the hell is this company suggesting to use a wire hanger to install the fuel port in the side of the fuel tank? It has to be pushed through from the inside out and you recommend a hanger?? Why as soon as I touched the bare wires to the recommend 12v battery the fuse broke instantly? Why does vevor not allow for returns/exchanges and why in gods name is this SO DIFFICULT to install and setup? Whoever designed this needs to be fired for lying on their resume, they are NOT an engineer, they are a CRACKHEAD

1 people found this helpful

Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Tyler Feather

Owner

Verified Purchase

Worked for one day

0 people found this helpful

Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Jacob vanness

Dead on arrival

Model: Horizontal All in One Verified Purchase

I ordered a second heater for my tiny home after fully seating up the machine it won’t power on I contacted customer support and have been getting the run around on a replacement heater

1 people found this helpful

Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Jeff

Happy Guy

Model: Vertical All in One Verified Purchase

I will never purchase another thing from Vevor. They have systematic problems. I recently moved not close states away. I was going to order another item weeks before this and changed my address in the account page. I changed my mind on this item. Weeks later I ordered this 8kw heater. Then I completed my checkout got to shipping info and found that I old address showed up. I left the checkout went back to the account changed my address again. Went back completed purchase my current address showing in shipping. Get an email that my item has shipped with the wrong address I immediately contact vevor where they tell me nothing they can do. Spent weeks getting used time wasted and being blamed for their shifty system and a massive lack of customer service. I will not be buying from them ever again! I don't think anyone should if they keep your money for crap they ship yo other people. Vevor has low quality stuff that always has an issue. Now they are willing to straight up steel from you!

0 people found this helpful

Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

James Lehr

Self

Model: Vertical All in One Verified Purchase

Never received the product from Vevor. Will not waste time find products from this company again.

0 people found this helpful

Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

Ricky

8kw heater

Verified Purchase

Junk!! Out of the box Junk! Customer Service replaced motherboard did not fix heater. I requested a refund did not happen.

0 people found this helpful

Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

Charles Runyon

Work

Model: Horizontal All in One Verified Purchase

I never did receive it.

0 people found this helpful

Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

Troy

Vevor heater

Model: Vertical All in One Verified Purchase

Received broken

3 people found this helpful

Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Customer Reviews for VEVOR Bluetooth App Control Diesel Air Heater, 12V 2KW Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Diesel Parking Heater for RV Trailer Camper Van Boat

Customer Reviews

People Who Bought This Item Also Bought