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VEVOR Bluetooth App Control Diesel Air Heater, 12V 2KW Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Diesel Parking Heater for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Bluetooth App Control Diesel Air Heater, 12V 2KW Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Diesel Parking Heater for RV Trailer Camper Van Boat

Separated 2 KW

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Item not arrived
Separated
I never recive the item . slow communication, slow to resolve the isue and refund my money . Not a good experience here.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
Stephen Dally Stephen Dally
mt
Vertical All in One 8 KW
poor service month later still no replys no answers ann heapnshit didtwork once from opening
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Norman  Blennerhassett Norman Blennerhassett
Mr
Separated 2 KW
In our previous caravan we had a 5 kW Vevor heater which heated. So a little surprised and disappointed. much quicker and was quieter when operating
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Zac Zac
Baker
Separated 2 KW
When I got this item, the shipping was quick and came with everything I needed. When I did the initial start-up, the oil pump was unplugged, and I had to cut into the case to plug it in since the unit is riveted to the toolbox. The installation in my van went great. Travelled to Utah and Tahoe over the course of 2 weeks and had to use this to stay warm. I'm powering it off a Bluetti AC50 power bank and can get ample run time on this before needing to recharge. I only used this unit maybe 7 or 8 times before it started blowing smoke and not heating well. After troubleshooting i now need to remove the riveted heater unit and clear/replace parts, which is going to be a pain in the ass considering I just installed this 3 weeks ago... good unit but poor quality in performance. After reviewing the QR code videos on google drive ill have to uninstall it, dismantle it, clean/ buy parts, then hope it works as intended afterward. I recommend it for light uses or in an area where you don't need to uninstall it after less than 1 month of use.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Eric Jones Eric Jones
Engineer
Separated 2 KW
Thermostat not dependable but using constant on works fine. Using bluetooth to turn on works but unit will shut down before the night is over. Not good if you are using to prevent water from freezing or heating anything critical. I us this one for heating mu battery room. If i manually turn it on low it stays on. If I set the temperature or turn it on with bluetooth it will work for a while then turn off.
1 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
Michael Michael
Vevor 8kw
Vevor 8kw 3
Ne fonctionne pas totalement niveau thermostat Il est impossible à régler Exemple demande de 16 degrés au thermostat Chauffe en continu et ne s'arrête jamais de chauffer Chaleur insoutenable quand on rentre dans la pièce malheureusement j'ai 28 degrés dans ma pièce ce qui est beaucoup trop Si il fonctionnerait correctement je suis certain que ça serait un top produit.....
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Darren Hubbard Darren Hubbard
Noisy fuel pump
Vertical All in One 8 KW
Overall Happy with the product, service and price, however the fuel pump is very noisy, there's no way you could have the heater on while you sleep. We've decided to warm the van before going to bed, and turn it on again before we get out of bed
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Leonard Leonard
Mr
Horizontal All in One
Not enough exhaust pipe provided
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vevor riscaldatore Vevor riscaldatore
Discreta
Per il costo un po caro arrivata già da riparare pompa non funzionante ed rumorosa abbastanza durante la notte
0 people found this helpful
Customer Service Reply: Ciao! Ci dispiace molto che tu abbia avuto un'esperienza deludente con il nostro servizio post-vendita e assistenza clienti, e prendiamo molto sul serio il tuo feedback. Grazie mille per avercelo segnalato: il tuo contributo è fondamentale per aiutarci a risolvere il problema e a migliorare. Abbiamo notato che il problema da te segnalato è stato risolto tramite e-mail. Siamo lieti che il tuo problema sia stato affrontato tempestivamente. Se hai ulteriori domande, non esitare a contattarci di nuovo.
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Murray Murray
Size issue.
Vertical All in One 5 KW
Watch out for the messurements given not detailed in online listing as to H v L. . It looks deceptive. Lager measurement is Height. It did not fit in only space in van so will need to be set up as an outside heater. Ordered the separate unit.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!

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