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VEVOR Beach Dolly with Big Wheels for Sand, 20.08" x 14.57" Cargo Deck, w/ 9" Balloon Wheels, 165LBS Loading Capacity Folding Sand Cart & 30.83" to 46.93" Adjustable Height, Heavy Duty Cart for Beach

Customer Reviews for VEVOR Beach Dolly with Big Wheels for Sand, 20.08" x 14.57" Cargo Deck, w/ 9" Balloon Wheels, 165LBS Loading Capacity Folding Sand Cart & 30.83" to 46.93" Adjustable Height, Heavy Duty Cart for Beach

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buck1988 buck1988
Do not do business with them!
Terrible service, delivery was incomplete, 2 essential bolts with knobs are missing. They don't send these afterwards either. Do not do business with them!
0 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Filomena Filomena
Pensavo meglio
Non sono rimasto soddisfatto dell'acquisto. È arrivato con una ruota bucata ma non è stato possibile effettuare il reso e il rimborso perché hanno deciso di sostituirmi solo la ruota. Ho dovuto aspettare 18 diciotto giorni per ricevere la nuova ruota che a dire la verità non mi sembra nemmeno proprio uguale. Mi ha dato fastidio quando,esasperato per l'attesa del ricambio, ho chiesto la sostituzione completa del carrello o il rimborso e mi è stato risposto che potevano rimborsarmi solo il costo della ruota. Ovviamente ho dovuto rifiutare perché cosa me ne facevo di un carrello senza una ruota? Comunque sembra robusto anche se i manici diritti non agevolano il trasporto soprattutto se devi portare cose ingombranti. Ricurvi sarebbero stati più pratici.
0 people found this helpful
Customer Service Reply: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via email. Siamo lieti che il suo problema sia stato risolto tempestivamente. Per ulteriori domande, non esiti a contattarci nuovamente.
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Tyler Holbrook Tyler Holbrook
Worked well enough
Super happy with how the cart made easy work of the gulfs soft sand, other people had the cart and loved it as well. However ours ended up with bent handles after the week was over, it wasn’t overloaded as we only had a 16 qt cooler, 2 adult beach chairs, and 3 children’s chairs, with some mesh sacks of sand toys. Others had full size yeti coolers and such with chairs on theirs and it was fine. It still works good just bent.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
Rlou Rlou
Good for the price, but not perfect
Overall, a good design and the price is very reasonable compared to other carts. However, solid large orange wheels simply do not work well in deep sand at the beach at all. On the plus side, it holds a lot of equipment, the mesh storage compartment is great and the locking straps work very well. Would probably not buy again, but not disappointed in the purchase either. It's mostly helpful.
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Customer Service Reply: Dear valued customer, Thank you for bringing your concerns to our attention. We’re sorry for any hassle this has created. For additional support, please go to our "Contact Us" page online, located in the bottom navigation bar. Submit a ticket here for any unresolved problems, and our after-sales team will assist quickly. We appreciate your patience.
Lori Bittner Lori Bittner
Shipping.
Product was ordered with an expected delivery date of June 19th item wasn't recieved until June 24th. Which means product wasn't delivered in time for our long weekend trip. And we didn't get the use it yet. As for the product we heard great reviews but we're unable to give a review for the product unfortunately only the very slow shipping not as stated when buying it went through two different carriers and just over all disappointed in the shipping time.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
Pa Pa
Beach Dolly
The construction of this product is good. The tires on the other hand are terrible. One of the tires got a puncture before I had a chance to use the cart. I tried to find a better-quality part, but since it is Chinese, I couldn't find an American product to replace it with. The shaft is Chinese, and the American products would not fit. I am VERY disappointed! Save your money,
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Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns. We apologize for any trouble caused. For further support, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will assist promptly. Thank you for your patience.
Justin Justin
Beach cart order
Received my order damaged, have spent a week trying to get it replaced with absolutely no headway. The only substantial response I have gotten outside of being told someone would contact me in 48 hours(which never happens) would be someone requesting to see the box so that this damage does not happen again. No mention of fixing the damaged product, literally a request to get pictures of the box. Then told in 48 hours someone would contact me to help with my case. At this point I am about to return it and it and carry my stuff to the beach by hand.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Rommé Rommé
Roue ne tient pas le gonflable
Très bon produit mais déçu une roue ne tient pas le gonflage j'attends des nouvelles
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Rick Rick
MR
Thought it would work to transport 5 Gal of gas to the dock. Doesn't work the way it is. May I can midify.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Yoan Yoan
Sac à fuir !
J’ai acheté se chariot il y a 1 mois maintenant, première sortie creuvaison après 1km5 de marche le chariot est maintenant inutilisable, la creuvaison a eu lieu suite à une mauvaise conception de la roue, le sav propose de me renvoyer une roue .. j’attend, j’attend .. et ? Il on perdu bien évidement mon colis avec la roue et me propose un remboursement de 20€ alors que j’attend la roue depuis une 20ene de jour, ce chariot est super à acheter si vous souhaitez le laisser dans un coin de votre garage 😅 SAV NUL👎🏼🖕
1 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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