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VEVOR Ballast Box, 3-Point Category 1 Tractor Ballast of 363 kg Capacity, with Standard 55 mm Hitch Receiver, Heavy-Duty Steel 0.09 m³ Large Volume Durable Loader Attachment with Sliding Door, Green

Customer Reviews for VEVOR Ballast Box, 3-Point Category 1 Tractor Ballast of 363 kg Capacity, with Standard 55 mm Hitch Receiver, Heavy-Duty Steel 0.09 m³ Large Volume Durable Loader Attachment with Sliding Door, Green

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Tim Tim
Owner
Ballast box is advertised as category 1 but is actually category 0
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Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Dave Hehn Dave Hehn
Owner
FedEx never delivered to the right address, did not provide a picture of the package delivery . Probably delivered to another location. No solution yet
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Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Danny Danny
CEO
DO NOT BUY! This box is about 2/3rd the size they advertise. Holds just over 3 cubic feet of concrete. Contacted VEVOR and got no worthwhile response. Dimensions are not as advertised hence the weight is not what i require. Will add onto the box to allow for more weight. Should have just built my own instead of buying what i thought would be sufficient.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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