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VEVOR Awnings for Door Entrance, 38 x 78 in, Exterior Front Door Window Awnings with Drainage & Metal Bracket, Rain Snow Sun Protection, Overhang Polycarbonate Door Canopy for Porch Patio, Brown

Customer Reviews for VEVOR Awnings for Door Entrance, 38 x 78 in, Exterior Front Door Window Awnings with Drainage & Metal Bracket, Rain Snow Sun Protection, Overhang Polycarbonate Door Canopy for Porch Patio, Brown

Brown 965 x 1987 mm

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Terrible Terrible
Unfortunately
Not what I expected at all.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize that the product did not meet your expectations and for the inconvenience you experienced. We have created a support ticket regarding your concerns, and our customer support team will be reaching out to you via email shortly. They will work with you to address the issue and keep you updated until it is resolved. Please keep an eye on your inbox, including your spam or junk folder if necessary.
NaterT NaterT
Hard to Install
Brown 965 x 1987 mm
This thing is a pain to install by yourself. It's flimsy and wants to fall apart while you're trying to get it up into place. 2 people would be great. The wall hardware that comes with it only works in concrete or brick/block walls. They are not for wood, siding, or shed paneling, so you'll have to get yourself some lag screws or toggle bolts. Once it's finally up, it looks decent and has plenty of strength to keep the water away.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
ernest f. wilson ernest f. wilson
Make sure you have enough help, and check on the correct anchors first before you mount it.
Brown 965 x 1987 mm
I would have given more stars, but this was not an easy to put together. The instructions said you may need two people, it should have said two and up. I had 3 people helping with holding it together while it was fastened to the wall. Then I found out the anchors that was included in the kit would not work on T1-11 siding, so then I spent considerable time finding the correct anchors while everyone waited around. Also I found out I was shorted on screw's to hold the panels to the brackets, I had to use 1" wide masking tape to keep the panels in place while we moved the awning around, I was lucky enough to find some screws in my garage. Once it was up it does look good and gives good shade on the side door to my garage. I started this at 10am with two neighbors and it was 1pm when we were finally done. This was in Florida heat 80-90 degrees outside, I never left the house all day after that.
1 people found this helpful
Jean Jean
Fonctionnel mais difficile à monter
Transparent 965 x 2957 mm
L'auvent est bien conçu mais il y a des problèmes. Le prix est intéressant. C'est très difficile à monter même à deux, impossible tout seul. Les fixations ne conviennent pas pour la brique. J'ai des infiltrations d'eau dans les plaques de plastique. Ça résiste bien aux bourrasques.
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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window cover window cover
awning
Not well made , fell apart second day.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dennis Kassimis Dennis Kassimis
Not what I expected
Transparent 965 x 2957 mm
Very flimsy. Will not withstand the wind and snow. Not what I expected Would like a refund.
1 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Pete Sharamitaro Pete Sharamitaro
Client/contractor
Very dissatisfied with this product. I buy many things throughout the year. Your customer service did nothing about the faulty product. Not happy and will start looking to another company. I have tried to send a pic many times but it will not let me?
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Rusty Worboys Rusty Worboys
Mr
Brown 965 x 2957 mm
The panels do not fit the frame. The panels overlap the frame. The upload wont accept my pics. They're too small.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
junk junk
cardboard
I at least thought that it was made of fiberglass. its cardboard
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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