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VEVOR Awnings for Door Entrance, 38 x 117 in, Exterior Front Door Window Awnings with Drainage & ABS Bracket, Rain Snow Sun Protection, Overhang Polycarbonate Door Canopy for Porch Patio, Brown

Customer Reviews for VEVOR Awnings for Door Entrance, 38 x 117 in, Exterior Front Door Window Awnings with Drainage & ABS Bracket, Rain Snow Sun Protection, Overhang Polycarbonate Door Canopy for Porch Patio, Brown

Brown 965 x 2957 mm

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talktoclovis talktoclovis
Cheap plastic shit
Transparent 965 x 2957 mm
Cheap plastic shit. Looks esthetic but just piece of cheap polished plastic. The adds just over hyped the product to fool buyers. I managed to get it installed and the first strong wind ripped it all apart after just 5 days. I wasted my money and looking for a way to request a full refund.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
markcmacintosh markcmacintosh
All plastic
It is too flimsy to stand up to any wind , rated below 50 km winds and not suitable for my location. Wish I had returned it.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Richard Moore Richard Moore
never shipped, they cancelled the order
Brown 965 x 1057 mm
never shipped, they cancelled the order
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Todd Lace Todd Lace
N/A
Brown 965 x 2957 mm
It’s mad of plastic, would never hold to winter snow load , I’m completely disappointed with this product , I feel like I wasted my money!!!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robert Colletti Robert Colletti
Pissed off consumer
Brown 965 x 1057 mm
First of all, it came damaged in the packaging. Also, none of the screw holes lineup. Also, I am missing multiple screws. That should come with it. This was an absolute waste of my money. I wouldn’t recommend buying it.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
G G
No
Save your money instead
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Arlene Blum Arlene Blum
This is NOT 117 inches wide
Brown 965 x 2957 mm
I wanted to install this large awning over top of a pergola that is 116 in wide. The product description on the website and on the box and on all advertising materials says this is 117 inches wide. After wasting hours and hours of work trying to figure out the proper spacing for the brackets it ends up the whole product is only 113 in wide. I cannot use it. I cannot return it. The company told me it would cost more to return it than I paid for it. They did give me $50 off as compensation. 🙄 I will be donating it to Habitat for Humanity. What a waste of time and energy.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Novascotiadave Novascotiadave
Very lightweight
The frame is made of plastic,thought it would fit but a little narrow. Would be good for lightweight application but any buildup of snow would probably crack the frame. Was slightly narrower than measurements so it wouldn’t fit.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Luc . Luc .
Longévitée ???
Brown 965 x 1057 mm
Longévitée ??? 1
Il y as de l'eau qui s'infiltre à l'intérieur , sa va surement noircir et peux-être briser en hiver ...
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
marwatt58 marwatt58
Wrong fit
Unfortunately this will not fit where we wanted it so will have to sell it I guess 😞
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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