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VEVOR Automotive Topside Creeper, Engine Creeper 42.5"-64.8", 181.44KGS Capacity High Top Creeper, 4 Swivel Caster Wheels, Padded Deck,  Creeper for Home Garage, Workshop Repair Maintenance

Customer Reviews for VEVOR Automotive Topside Creeper, Engine Creeper 42.5"-64.8", 181.44KGS Capacity High Top Creeper, 4 Swivel Caster Wheels, Padded Deck, Creeper for Home Garage, Workshop Repair Maintenance

42.5"-64.8"

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99 reviews
Sabi Sabi
Mr
42.5"-64.8"
Mr 1
Very low quality, it should be illegal to sell it broke the wheel after the first usage
5 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David David
Caution poor quality
48" to 76"
The top of the creeper was very warped and will not stay screwed down very low quality. The frame if it's moist outside starts rusting immediately should have been painted better.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Don Ramsey Don Ramsey
Mr
48" to 76"
Okay quality…. The legs need to be able to fold up for better storage … takes up too much space in this configuration…
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Jane Doe Jane Doe
President
42.5"-64.8"
Can't evaluate something you never delivered. Your agent attempted to deliver on a Saturday (September 20) when the shop was closed. The tracking indicated it was "due to a holiday." There was no such thing. Then the tracking indicated on the Monday, September 22nd, that it was being returned to sender. No reattempt during the next actual business day?! No email to inform and seek our input to make delivery happen?! And then! A week unfolded before we were even notified of what had happened. Unacceptable!
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Jay Jay
Not the best quality
48" to 76"
Was missing hardware and was built, not to hold the way it should they say? I have tons of vevor products but this one was not up to my standards.
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
Michael Chavis Michael Chavis
No parts
48" to 76"
All of my items were not received. Contacted Vevor directly and they stated the replacement part would be shipped. Then I got a notification saying the item was lost/misplaced during shipment. Then they want me to take it somewhere locally to get the part. I don’t have that as an option. Then they offered me $30 for an item I spent $160 on. Highly disappointed so far
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
David Colflesh David Colflesh
Owner
48" to 76"
Item arrived without instructions and necessary hardware for assembly. Customer service app sucks. Just need hardware and directions why is that so difficult?
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Michael  Symonds Michael Symonds
Sr
48" to 76"
Can’t give a review I still don’t have it
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Robin Robin
Administrative Assistant
48" to 76"
Didn't receive parts to put creeper together. A month later still waiting. Very unhappy.
1 people found this helpful
Customer Service Reply: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re writing to confirm that we’ve finished the necessary actions to address your concerns. Please accept our heartfelt apology for any inconvenience or frustration this may have caused; your satisfaction is of utmost importance, and we’re dedicated to making it right.

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