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VEVOR Automotive Topside Creeper, with Adjustable Height 48" to 76", 181.44KGS Capacity High Creeper, 4 Swivel Caster Wheels, Heavy Duty Creeper for Auto Repair and Maintenance

Customer Reviews for VEVOR Automotive Topside Creeper, with Adjustable Height 48" to 76", 181.44KGS Capacity High Creeper, 4 Swivel Caster Wheels, Heavy Duty Creeper for Auto Repair and Maintenance

48" to 76"
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Customer Reviews

4 Out of 5
Based on 126 reviews
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126 Reviews
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Verified Purchase
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Michael Chavis Michael Chavis
No parts
48" to 76"
All of my items were not received. Contacted Vevor directly and they stated the replacement part would be shipped. Then I got a notification saying the item was lost/misplaced during shipment. Then they want me to take it somewhere locally to get the part. I don’t have that as an option. Then they offered me $30 for an item I spent $160 on. Highly disappointed so far
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
David Colflesh David Colflesh
Owner
48" to 76"
Item arrived without instructions and necessary hardware for assembly. Customer service app sucks. Just need hardware and directions why is that so difficult?
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Michael Symonds Michael Symonds
Sr
48" to 76"
Can’t give a review I still don’t have it
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Robin Robin
Administrative Assistant
48" to 76"
Didn't receive parts to put creeper together. A month later still waiting. Very unhappy.
1 people found this helpful
Customer Service Reply: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re writing to confirm that we’ve finished the necessary actions to address your concerns. Please accept our heartfelt apology for any inconvenience or frustration this may have caused; your satisfaction is of utmost importance, and we’re dedicated to making it right.
Sabi Sabi
Mr
42.5"-64.8"
Mr 1
Very low quality, it should be illegal to sell it broke the wheel after the first usage
5 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jane Doe Jane Doe
President
42.5"-64.8"
Can't evaluate something you never delivered. Your agent attempted to deliver on a Saturday (September 20) when the shop was closed. The tracking indicated it was "due to a holiday." There was no such thing. Then the tracking indicated on the Monday, September 22nd, that it was being returned to sender. No reattempt during the next actual business day?! No email to inform and seek our input to make delivery happen?! And then! A week unfolded before we were even notified of what had happened. Unacceptable!
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.

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