Select the country/region, language, and currency you prefer for shopping.
VEVOR Dock Ladder 4 Step, Dock Stairs 30''-38'' Adjustable Height, 227 kgs Load Capacity, Aluminum Pontoon Boat Ladder with Dual Handrails & Nonslip Mat for Ship/Lake/Pool/Marine Boarding

Customer Reviews for VEVOR Dock Ladder 4 Step, Dock Stairs 30''-38'' Adjustable Height, 227 kgs Load Capacity, Aluminum Pontoon Boat Ladder with Dual Handrails & Nonslip Mat for Ship/Lake/Pool/Marine Boarding

4 Steps

Customer Reviews

How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
Our overall rating is not a simple average. We prioritize authentic, trustworthy reviews and filter out duplicates or invalid content before calculating the final score. This helps ensure the rating truly reflects real customer experiences.
Review this product
Share your thoughts with other customers
Write a Review
147 Reviews
Reviews for Current Item
Verified Purchase
Photos and video only
Translate all reviews to English
Translated
See original
Trevor Close Trevor Close
It looks to be good quality.
6 Steps
I am replacing a ladder with a set of stairs to enable older ladies to access the lake from our pier. Trying to be subtle about it without mentioning size, age, fattyboomba or anything like that. Its not in position yet as the water is still cold.
0 people found this helpful
Aristeidis Aristeidis
Mr
4 Steps
Not suitable for my swimming pool. To many sharp parts, could be dangerous for who's using the pool. Perhaps better for other uses, (e.g. ladder for small boats etc). Sorry , I am not going to place it to my swimming pool. I had to pay more attention to the details and not to order it.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Natisha Natisha
Unusable
4 Steps
Flimsy and unusable do not recommend
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Glen Glen
Beware
6 Steps
Bolt holes larger than bolts supplied, requiring more washers than supplied. Needed longer bolts to accommodate extra washers. Once assembled, the handrails were floppy requiring shimming at each point. After these obstacles were dealt with, the finished product did what we were hoping for, but I’ll likely need to add some depth to the steps.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns. We apologize for the trouble caused. For further assistance, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to help promptly. Thank you for your patience.
Paul Paul
architetto
6 Steps
MERCE NON ARRIVATA E SONO ANCORA IN ATTESA DI RIMBORSO DIALOGANDO CON UN ROBOT. PESSIMA ESPERIENZA, ASSISTENZA REALE MANCANTE COMPLETAMENTE. MAI PIÚ!
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
Translate review to English
Translated from Italian language
See original
Carlos Ahis Carlos Ahis
Ingeniero
6 Steps
Pésima calidad, mercancía entregada dañada en un 90%, 4 escalones, 2 pasamanos, 2 rieles para fijar peldaños y 1 soporte de fijación al piso presentan abolladuras, dobleces, roturas o torcidos. Inservible, dinero tirado a la basura
0 people found this helpful
Customer Service Reply: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
Translate review to English
Translated from Spanish
See original
Mike Barbato Mike Barbato
Zero customer service
6 Steps
Run away , don’t walk , Victor and the relevant team (yeah ridiculous name for a useless team ) do not follow up just keep claiming waiting on team to resolve ! Don’t waste your money with this company!
0 people found this helpful

People Who Bought This Item Also Bought