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VEVOR Ride on Lawn Mower Lift Jack, 399kg Weight Capacity, Telescopic Maintenance Jack with Crank Handle & Power Tool Handle, Foldable Lawn Tractor Lifter for Lawn Mowers and Garden Tractors, Black

Customer Reviews for VEVOR Ride on Lawn Mower Lift Jack, 399kg Weight Capacity, Telescopic Maintenance Jack with Crank Handle & Power Tool Handle, Foldable Lawn Tractor Lifter for Lawn Mowers and Garden Tractors, Black

399 kg

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jow50lmw jow50lmw
Measure your wheelbase people
399 kg
My wheel base is too wide JohnDeere 570 is a garden tractor
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
JPL JPL
Hard to lift and terrible instructions
399 kg
Terrible instructions. I don't know why these companies don't employ an English-speaking engineer or someone with mechanical aptitude to write their instructions. Best option is to just look at the diagram. The lift Works adequately but it is by no means smooth or easy. Neither one of my battery operated DeWalt drills generate enough torque to lift the mower which is a smaller Cub Cadet 46 in. I have to use my impact wrench which makes for a very jerky and slow lift. Also instead of making the hand crank compatible with the bolt on top of the lifting screw it's a completely separate design so either you have to install the bolt to use with an impact gun or take that off and install the hand crank to use that. Poor engineering. It is unfortunate because I have a heavy duty Vevor lawn and garden cart and it's build quality is exceptional. I was hoping for the same with this mower lift from the same company. I will keep it because I only service my mower once a year and it is adequate for that purpose.
0 people found this helpful
Merl Merl
Lawnmower Jack
399 kg
I would like to say i am satisfied , would like to get my $48.00 credit to add to my purchase
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Gregory Gauthier Gregory Gauthier
Might be a better decision to have paid more for a better product
399 kg
Assembly instructions were horrible
0 people found this helpful
Alain GASULLA Alain GASULLA
Lève tondeuse
399 kg
Je l'ai utilisé une fois pour nettoyer sous le carter des lames. Posé sur l'herbe, j'ai remarqué qu'il avait tendance a ce tordre quand il est déployé au 2/3 et il coince a la redescente. A utiliser plutôt sur un sol dur et stable.
0 people found this helpful
thierry L thierry L
Parfait pour nettoyer votre autoportée
399 kg
Soulève mon autoportée sans difficulté, structure un peut "brinquebalante" du fait de l'assemblage en plusieurs morceaux afin de réduire la taille du colis, mais c'est très solide au final. La petite chaînette qui permet de ne pas perdre le U est elle beaucoup trop fragile elle a cassé dès le début.
0 people found this helpful
Kevin Kevin
It works…ok
399 kg
It was super easy to put together. It works well if you have a small mowing deck. I have a 48” deck on my mower and it won’t lift but a few inches before the opposite side hits the ground stopping you from lifting higher. Also, the front wheels don’t lift like it shows in the picture so it puts a lot of stress on the mower from twisting. It won’t work for what I need but it does work overall.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We apologize for any inconvenience you’ve experienced. For quick support, please use our online "Contact Us" page—our after-sales team is here to help promptly. We appreciate your understanding.
Annie Annie
Nope
399 kg
First time my husband used it- fell down and I haven’t tried to out it back together. The directions were terrible- no parts list or identification. Photos that were the assembly directions were hard to decipher. Very disappointed.
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lee Lee
Be aware
399 kg
First, the directions are a joke. It eventually turns into trial and error. The material itself is flimsy, and isn't steady picking the mower up. And no sense trying to get a refund. In the company's defense they gave me half my money back. Bottom line, buyer beware.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
WillB WillB
Fraud Seeker
399 kg
I received the jack 3, three ,123 days after ordering and was amained at receiving it so soon: BUT 2 days later when a son came over to change mower blades (I am a 100% disable veteran with hearth failure and unable) while attempting to assemble jack we discovered the nuts and bolts and other assemble parts was MISSING! THEN I realized what happened the jack they sent me was a return close to my address and they just rerouted it to me BUT the returnee for whatever reason didn't send back everything! Again was asked to take photos of MISSING parts; sent photos several times but said they never received them! THEY'RE JUST CROOKS
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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