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VEVOR 8 KW Diesel Air Heater, Bluetooth App Control All-on-one Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Portable Parking Heater for RV Trailer Camper Van Boat

Customer Reviews for VEVOR 8 KW Diesel Air Heater, Bluetooth App Control All-on-one Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Portable Parking Heater for RV Trailer Camper Van Boat

Horizontal All in One 8 KW

Customer Reviews

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Troy Troy
Vevor 8kw heater is poor - do not buy.
Vertical All in One 8 KW
Works ok but is extremely noisy. Control panel is very vague and you cant's select metric units (Celsius) despite following the instructions to the letter. This product is poorly conceived.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages."
Joe Borowski Joe Borowski
Mr
Separated 2 KW
The High-end Bluetooth switch doesn’t operate for any mode switching. The on/off works, but the mode switch doest’t work at all. Heater operates well, but I do need a new switch. Can you please send me a new one. Please ring me on 0402 905 833.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
Andre Andre
Mr.
Separated 2 KW
The heater itself works fine but the user interface is not that great. It would have been great to have the option to set scheduled run times. The diesel pump is also very loud. For a little bit more I would have been able to buy a better model with better features. The manual is also useless
0 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
Martin Beeson Martin Beeson
Post
Separated 2 KW
Posted took way longer than they said it would be..very disappointed
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
Oral J Polan Oral J Polan
Incomplete order, with no customer service at all
Horizontal All in One 8 KW
I ordered 2 diesel heaters and received only 1 text customer service at Vevor and the shipping company and received no responce from either of them, very disappointed
0 people found this helpful
Customer Service Reply: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
Josh Groeger Josh Groeger
Mr
Horizontal All in One 8 KW
Horrible!! Keeps giving me an E-01 and my battery is at 12.5! Junk! Do not buy!
1 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
Dan Dan
Very bare bones
Vertical All in One 8 KW
Does not come with DC power connectors(battery clips) Very unclear on how to prime and get started. Fuel hose was kinked and did not allow fuel to flow.
0 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
Zack stubbs Zack stubbs
This unit is JUNK
Horizontal All in One 8 KW
Don't buy this mine was inoperable after just 72 hours of operating it will never buy a Vevor product again
2 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
Erika Johensen Erika Johensen
Broken two weeks
Separated
It broke in two weeks.. We paid almost as much as the machine cost for shipping.Almost two hundred in got to use it 2 weeks
5 people found this helpful
Mark Mark
Owner
Horizontal All in One
Owner 1
I received this heater December 6 opened it took it out of the box plugged it up. It never worked. I reached straight out to them told them it was defective. I asked them to replace it. They offered to send me a switch. I told him I was not accepting any parts for it to to fix it they refused to replace it or refund me the purchase price they offered me $26 refund and told me I could keep it. I told them I absolutely not. I wanted it refunded or exchanged. They stopped communicating our reach out to PayPal Paypal gave them two months to do something about the heater. I haven’t heard anything from anyone. I’ve still got about two weeks left before PayPal steps in everything else I have bought from this company has been good but at the point you send something to someone that is junk and doesn’t work there’s not much to say about your company when you won’t replace it Thank you and consideration when you buy something from them
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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