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VEVOR 8 KW Diesel Air Heater, Bluetooth App Control All-on-one Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Portable Parking Heater for RV Trailer Camper Van Boat

Customer Reviews for VEVOR 8 KW Diesel Air Heater, Bluetooth App Control All-on-one Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Portable Parking Heater for RV Trailer Camper Van Boat

Horizontal All in One 8 KW

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Florencio Munoz Florencio Munoz
Mr
Horizontal All in One 8 KW
This is another product that I will never recommend to purchase. It never worked from the beginning and they refused to replace it or give me mine money back. I was rob without a gun.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bheema Louwrens Bheema Louwrens
Amazing price, but you get what you pay for
Horizontal All in One 5 KW
The most inefficient and ineffective diesel heater I have had the misfortune of buying. It works, but chews through many times more fuel than my other diesel heaters (which, admittedly, were 20x the price) and gives feeble heat... Except at the exhaust. The exhaust gets REALLY hot. It's the only thing that does. I chucked it out and forked out a few grand for a Wallas instead.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Shayne Blom Shayne Blom
My own business
Horizontal All in One
Worst customer service ever!!! Product threw codes, wouldn’t heat, wouldn’t power off and leaked fuel. Not sure I’d ever recommend this or any other product to anyone. The 30 day warranty, bogus!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
KEVIN KEVIN
Automatic Control is worthless
Separated
The automatic temperature setting is terrible at holding the temperature. It turns on about 5 deg below the set point and doesn't increase the power until 10 deg below the setup point.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill Bill
Doesn't provide the rated btu's
The heater's controls are confusing and hard to navigate also the heater doesn't seem to provide the 8kw (27,000 btu) that it is advertised to produce.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jonathon Murphy Jonathon Murphy
Diesel heater
Horizontal All in One 8 KW
Never showed up.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Josh Josh
I hate this company
Horizontal All in One 8 KW
Avoid Vevor at all costs. It's drop shipped garbage with even worse customer service. A lot of lip service and 0 results.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Collyn Collyn
Soot clogged everything in two weeks
Vertical All in One
The only conclusion I've come to is that there anti gel in the fuel from the gas station as I live in northern climate and that's what's contaminating my fuel making it not all burn it's smokes a lot I've tried turning it all the way up it just made it unusable
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Todd Todd
DAMAGED/ OVER HEATING
Vertical All in One
First one came damaged but works fine. SECOND ONE HAS BAD SENSOR AND DOESN'T HEAT ABOVE 1 SETTING = JUNK. DONT WORRY UTUBES REVIEW WILL BE WORSE.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Josh Josh
Not functioning
Horizontal All in One 8 KW
Hello I finally opened the boxes of these and put them together and it doesn't get any power to it at all
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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