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VEVOR 8 KW Diesel Air Heater, Bluetooth App Control All-on-one Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Portable Parking Heater for RV Trailer Camper Van Boat

Customer Reviews for VEVOR 8 KW Diesel Air Heater, Bluetooth App Control All-on-one Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Portable Parking Heater for RV Trailer Camper Van Boat

Horizontal All in One 8 KW

Customer Reviews

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Tomas Tomas
Mr
Horizontal All in One 8 KW
Bad positioning of exhaust outlet and air inlet when used portably as underneath . Exhaust fit is no good comes off easy and air supply tube not long enough to reach any distance from unit. I need unit on ground and hose to reach up approx 1.5m to inlet point in camper trailer not possible as is wasnt able to be used on my trip. Some major modifications will be required before i can use
0 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.
Ziad Ziad
Mr
Horizontal All in One 8 KW
My diesel heater smells like diesel and sometimes the diesel here doesn't work it comes up an error it says supply voltage overrun I've checked voltage of check everything sometimes it doesn't want to work
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
James James
So disappointing
Vertical All in One 5 KW
Such a disappointment. The instructions supplied are wrong. It’s impossible to get a human to reply to your queries. There are no correct operating instructions for the remote and display (numerous complaints of the same issue are on the net). I genuinely feel like I’ve been duped.
0 people found this helpful
Customer Service Reply: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
Thomas l Thomas l
Bluetooth doesn't work
Separated
Don't buy this if you need Bluetooth, because it doesn't work. I tried so many different things and nothing works
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Ridge Ridge
Brand new awating parts for 2 months
Vertical All in One 8 KW
The unit did not work out of the box, after investigation found the fuel pump was faulty. Contacted support and they promptly helped diagnose and send they would send another pump. A few weeks went past and no pump, apparently supply issue from China, then I was told posted, 2weeks later email to tell me pump was lost, I was then asked to repair the unit local for $20 refund, after making contact with Vevor I was offered more of a refund. Also to note - I did want to purchase a couple of spares off them, Vevor informed me they do not sell spare parts only deal with warranty. I am still unable to get the spare LCD screen I wanted even from a third party as not for sale yet. When I did get the heater working it goes okay for the price, just a shame about service and spare parts availability.
0 people found this helpful
Customer Service Reply: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
Damian Damian
2kw Diesel Heater
Separated 2 KW
This is a replacement for the first heater that only worked 3 times before completely failing. The reseller refused to replace it under warranty so I was forced to buy another to replace it. This one seems to be working ok so far. Only time will tell how long it lasts.
0 people found this helpful
Customer Service Reply: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
David Holmes David Holmes
Mr
Separated
It doesn't have blue tooth connection
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
Caine  Laderer Caine Laderer
Construction owner
Separated
Used it twice worked great, today got cold again fired up and keeps shutting off. Seems to be igniting issue. Kinda frustrating base used less than two tanks of fuel.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.
Troy Troy
Usn ret
The unit worked great for about two months and now won't even turn on. Would be great if the motherboard wasn't right on top of the burnchamber
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
Gazza Gazza
Caravanner
Separated 2 KW
Got it working. But had to rely on specialist installation in caravan by my son in law, who knows about caravans and is an Electrician. Doesn't seem to respond to the temperature setting. So we will turn it off when sufficient heat has been delivered.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.

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