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VEVOR 8 KW Diesel Air Heater, Bluetooth App Control All-on-one Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Portable Parking Heater for RV Trailer Camper Van Boat

Customer Reviews for VEVOR 8 KW Diesel Air Heater, Bluetooth App Control All-on-one Diesel Heater with Automatic Altitude Adjustment, Remote Control and LCD, Portable Parking Heater for RV Trailer Camper Van Boat

Horizontal All in One 8 KW

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gr*** gr***
After sales service
Separated
The product seems ok when I can finally get it to go. However help from Vevor very bad. When asking for trouble shooting help on two seperate occasions they send a link to a suspicious web site and my mail app warns me not to open the link. So I have had to revert to a Facebook user site in the hope someone can help me.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Nick Coomber Nick Coomber
Mr
Vertical All in One
The diesel heater doesn't work at all it comes up E7 and you can go past that. i checked all connections and nothing. I received it Monday sent a filled out form on Vevor web page telling them this and nothing its now Thursday and still no reply so if some one bothers to take the time reading this please sort this out
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
if*** if***
Item not arrived
Separated
I never recive the item . slow communication, slow to resolve the isue and refund my money . Not a good experience here.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
John John
VEVOR diesel air heater
Horizontal All in One 8 KW
I bought two of these, unfortunately after running one of them through about 10 gallons diesel and I started have black smoke come out of the exhaust, I thought it may have been because of a spill, but I have not yet figured out why it’s doing this however it’s frustrating!! I have not tried the second one let.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
RJ Walker RJ Walker
Over engendered
Horizontal All in One 8 KW
The heater its self works great, but the controller is way over engendered 4 buttons do everything and is extremly hard to operate. The instruction manual need to be scraped and redone
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this . Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
chefbrownie chefbrownie
retired
Horizontal All in One 8 KW
bought it for my camper build. MAKE SURE you measure for the heater hose connection, the hose doesn't want to stretch. Provides heat, still waiting for all the build oil for burn off. Going to ba a semi-permanent install. Go to a hardware store and buy better hose clamps
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Roger Roger
Mr
Horizontal All in One 8 KW
I was really excited about getting this heater to warm my camper, and it does pretty well for a while but what I’m experiencing is every night when I’m sleeping right and cozy it shuts of from either over working the battery or fuel running out and I keep my unit outside so this means getting up going outside and change the battery or adding more fuel and that just isn’t ideal at 2-4 in the morning.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
dan dan
i highly doubt this produces 8kw
Horizontal All in One 8 KW
the unit starts and runs just fine. i was using a 5kw electric heater that worked pretty good but i was wanting more heat so i purchased this thinking it would be an upgrade. i dont think this unit produces any more heat than my 5kw electric heater. in fact maybe a little less heat. i also tried mixing 50/50 diesel and used filtered transmission fluid and it burned that with no problems. the unit works fine, no problems, but i haven't had it very long so i cant say anything about long term quality. i would have given it 5 stars if it gave 8kw of heat.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Roger L Miller Roger L Miller
Me
Horizontal All in One 8 KW
The unit arrived in a damaged box and dis not electrical plug. Also, I am a fairly handy guy so assembly was doable for me but those a little less handy may have issues with assembly as the package did not have assembly or use instructions or manuals. It seems like a fairly well built item but I cannot speak to that as I will now be using return policy and Vevor customer service.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Randy Christian Randy Christian
Its ok
Horizontal All in One 8 KW
Im not impressed with it, my garage space is 28x24 and on a really cold day it takes a long time to bring the temp up warmer. It puts out really hot air, its just not enough to warm my garage as good as the ads say it does.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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