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VEVOR 8-10 Gun Safe, Long Gun Cabinet for Rifles and Pistols, Quick Access Rifle Safe with 3 Pistol Pockets and Adjustable Racks, Digital Cabinet with Fingerprint and Password Lock(Assembly Required)

Customer Reviews for VEVOR 8-10 Gun Safe, Long Gun Cabinet for Rifles and Pistols, Quick Access Rifle Safe with 3 Pistol Pockets and Adjustable Racks, Digital Cabinet with Fingerprint and Password Lock(Assembly Required)

8-10 Gun Safe

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joe joe
owner
disappointed verry cheaply made
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Dario Dario
Prodotto danneggiato e assistenza assente
10-12 Gun Safe
Il prodotto è arrivato danneggiato e non funzionante. Ho contattato il servizio clienti il giorno stesso della consegna, inviando foto e richiesta di reso/rimborso, ma a distanza di giorni non ho ricevuto alcuna risposta. Ho quindi dovuto inviare una diffida formale per tutelare i miei diritti di consumatore. Esperienza purtroppo negativa, soprattutto per la totale mancanza di assistenza post-vendita. Aggiornerò la recensione qualora la situazione venga risolta.
1 people found this helpful
Customer Service Reply: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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Steven Steven
Zeer povere kwaliteit
4 Gun Safe with Drawer
Er was vanalles mis: ontvangst ondersteboven ingepakt, deuken en krassen op kluis. Onderste lade zat los en slot is niets waard. Totale ramp
2 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Daunais Daunais
Le Système de verrouillage ne fonctionne pas et il est bossé
10-12 Gun Safe
Le système de verrouillage ne fonctionne pas un des troups n’est pas aligné avec le système de barrure et il est bossé a deux autre endroits
1 people found this helpful
Customer Service Reply: Nous vous prions de bien vouloir accepter nos excuses pour la gêne occasionnée. Nous avons bien reçu votre demande et restons en contact permanent avec vous concernant ce problème. Soyez assuré(e) que nous suivons la situation de près et vous proposerons une solution dans les plus brefs délais. En attendant, nous vous invitons à consulter régulièrement les réponses à votre demande et vos alertes par e-mail pour rester informé(e).
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Clarence Clarence
Produit non conforme et défectueux
10-12 Gun Safe
Le coffre ne dispose des trous pour les 3 verrous de fermeture. Et les trous pour les charnières de la porte sont désaxés ce qui empêche la fermeture de la porte. Certaines pièces portent des traces d'oxydation. Bref contrôle qualité inexistant. Pour le prix, j'aurais dû m'en douter. Remboursement demandé.
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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BJ  LaPierre BJ LaPierre
Not useable
10-12 Gun Safe
Bought this safe because I love the look/design on front. When unboxed, there was a dent in the door jam. I had torn apart the box trying open so. Couldn’t repackage ito send back. Flimsy metal structure, but the WORST part, my shotguns with a 22” barrel length doesn’t fit and if you have any type on scope on the rifle, you can’t rest the rifle in the padding because the foam Is too narrow to the back and sides of the safe. Bare metal In the bottom so if you try to put the rifle in at an angle, it slides and there is no “stop” on the front of the safe so when you open the safe the rifle slides out to the floor and drags down the back of the metal safe. It’s a glorified ammo box. I just lost $200+ and learned my lesson
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Scott fuller Scott fuller
Owner
10-12 Gun Safe
The safe I purchased did not have any instructions shipped!! I would appreciate instruction for this purchase!! Do not know how to assemble or set up combination safe lock
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Antonio Antonio
No sirve para nada , mala calidad
Venía con golpes y la cerradura no abre y no cierra mala calidad
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud sobre este problema y hemos mantenido una comunicación constante con usted al respecto. Le hemos proporcionado una solución por correo electrónico y ahora esperamos sus comentarios. Tenga la seguridad de que continuaremos el seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
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gaetan gaetan
Fuyez
fuyez et gardez votre argent, coffre fort arrivé en Kit, plusieurs morceaux de tordus. Piètre qualité, acier très fin! La porte s’ouvre et se ferme mais ne se verrouille pas, c’est pourtant le but principal d’un coffre fort! Service client pitoyable, un bot m’a répondu il y a une semaine et depuis silence total, on m’a dit de patienter 48h pour trouver une solution et que Vevor allait revenir vers moi, mais je n’ai plus de nouvelles, mais lorsque j’essaie de les relancer, l’envoi de mon message est impossible, comme si j’avais était bloqué ! Je vais donc être obligé de faire opposition à mon paiement PayPal.
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre ticket concernant ce problème. Notre équipe d'assistance client assurera le suivi de votre problème sous 24 heures et continuera à vous aider jusqu'à ce que tous vos besoins soient résolus. Veuillez consulter régulièrement les réponses aux tickets et les notifications par e-mail.
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Jeff Jeff
Don't Buy
10-12 Gun Safe
Low quality metal that is bent when you received. Parts missing. Holes do not sign for screws. They did give me a partial refund, but it's still just a pile of thing sheet metal.
1 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."

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