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VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

62cc

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3984 Reviews
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Irvin Surber Irvin Surber
Chainsaw
I used it once and had problems with the chain running through the bar,can't use it now.
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jim Jim
Owner
Saw was not usable bar and chain did not fit
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jeffery Jeffery
don't buy it's not worth how cheap it is
Don't listen to the YouTube videos where everyone's raving about this chainsaw. They probably got it for free. I bought this with my own money and I've had it for about 2 weeks and the clutch broke and so then the chain would always be running and then if you tried to use the chain brake the engine would bog down and die. Very annoying. Then shortly after the pull string broke due to the fact that it runs through a plastic circle with sharp edges instead of using a piece of metal there they use a piece of plastic that wasn't even glued in properly and it broke the pull cord within 3 weeks of ownership and then I went to repair it and due do the lack of engineering. The spring popped out basically impossible to put back in. You're better off buying a used chainsaw name brand that you can get serviced or maybe another brand, but I don't need to recommend it here. Basically thinking that customer service would be good usually is and then at this point in time it's been over a week since they've done anything to help me resolve this issue website will not allow me to upload photos
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ray Rysn Ray Rysn
POS saw
Will not start...company refuses to issue refund or replacement. Do not buy their junk!
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Glenn F Prucha Glenn F Prucha
Gas chainsaw
No good ,started up right away than would not start up again took 4 days ,still not running right ,no answer from tech support
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kettensägen User Kettensägen User
Säge startet nicht
58 cc
Die Säge pünktlich geliefert, nach dem Befüllen von Benzin im richtigen Mischungsverhältnis mit 2-Takt Motorenöl und befüllen mit Ketten Öl, springt die Kettensäge nicht an, bei gezogenen Choke (Kaltstart). Bei dem Überprüfen der Zündkerze, kommt nur ein ganz schwacher blauer Funken, eine neue Zündkerze bestellt, das gleiche, jetzt habe ich noch eine Zündspule bestellt um das Auszuschließen (den Luftspalt der Zündspule zum Rotor überprüft), Benzingemisch kommt an. Den (Kontaktieren Sie uns angeschrieben) keine Antwort. Das ich ich die Gewinde nachschneiden musste bei der Montage der Anschlagkralle vernachlässige ich mal, die mitgelieferten M5 Schrauben gingen erst gar nicht rein. Die Zündkerze quetscht an den Luftfilter an den Lamellen, zu wenig Spielraum ist auch nicht das Optimum. Wenn hier die Funktion Video wäre würde ich das hier reinstellen.
1 people found this helpful
Customer Service Reply: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Kevin alley Kevin alley
Garbage
Absolute junk saw that did not work straight out of the box and a pain in the ass company to deal with to get a refund!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Stuart Wilson Stuart Wilson
Mr
58 cc
The saw was a little hard to start . The pull chord. Just had a recoil sometimes. Today I pulled it and it started clicking. Pulling and not making any contact with starter wheel .I opened it up to find a piece of plastic. So the pull chord has plastic instead of metal . Im very unhappy with this . Poorly made .
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mathew Kennedy Mathew Kennedy
Great running LEAKY saw
Starts good. Runs good. Leaks oil & gas out overnight. Vevor customer service told me to drain all the fluids out of it so it don’t leak. Unbelievable. Apparently all of them leak if that is their response. Who knows.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
K. Schreiter K. Schreiter
Herr
58 cc
Alles was es zu sagen gab habe ich ihnen gestern schon geschrieben . Kein weiterer Kommentar!!!
1 people found this helpful
Customer Service Reply: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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