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VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

62cc

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Corinne Corinne
Arrêt lame casse
40 cc
 Arrêt lame casse 2  Arrêt lame casse 2
Bonjour après 1h d utilisation la piece d arrêt chaine a sauté et a cassé du coup ma tronçonneuse reste bloqué le mécanisme ne fonctionne plus de plus la chaîne ai tordu du coup j ai du racheter une autre chaîne plus robuste je demande pas un retour mais juste la pièce du carter sert à arrêter la lame
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Greg Luttrell Greg Luttrell
Quick Delivery but will not start
Quick Delivery but will not start 2 Quick Delivery but will not start 2
The chainsaw was delivered quickly and was in good condition. Packaging was undamaged and the packing material kept it from being easily damaged. The instructions to assemble it were clear with good instructional pictures.There is a difference between the actual chainsaw and the instruction manual. Manual shows chain tension screw on the side of the drive wheel cover and on my chainsaw it’s actually on the front of that cover. I had it put together in 15 minutes. I added new chain oil and a fresh ethanol free 40:1 fuel mix using synthetic 2 cycle oil. That’s where the good ends. It will not start no matter how many times I try. It will try to catch on the 7-10th pull but not actually run. After about 12 pulls - nothing close to trying to run. I’ve tried with the choke pulled out, pushed in and even 1/2 way. I have read some reviews about changing out the spark plug with a NKG plug - so I will give that a try before I return it. I really wanted to like this chainsaw. I have a gun case and trailer jack from Vevor that are very good. This is my first power tool from them. Disappointed to say the least.
1 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Detlev Suhl Detlev Suhl
Dårlig
Dårlig 1
Dene funker bare en gang og nå starter den ikke 😤 jeg har alt forsøkt men kan ikke stårte fen ennå Har se video på you toube men gjør allt riktig
0 people found this helpful
Customer Service Reply: Vi har mottatt henvendelsen din angående dette problemet. Kundesupportteamet vårt vil følge opp problemet ditt innen 24 timer og fortsette å hjelpe deg til alle dine behov er løst. Vennligst følg med på svarene på henvendelsene og e-postvarsler.
Manuel Manuel
motosserra inacabado
motosserra inacabado 1 motosserra inacabado 1
o motosserra veio sem a tampa de onde se coloca o oleo para a corrente (primeira imagem) e sem aquele botao macio de injetar gasolina no arranque , nao liga e nao presta... acredito que a VEVOR so tinha um e o desfez porque logo que o comprei ficaram todos zerados sem stock.... agradeço que a VEVOR me devolva o dinheiro e como devolver esta porcaria que me enviaram.... Nota do produto menos 10 de 0 a 10 e a resposta da VEVOR ainda aguardo a resposta como devolver esta porcaria...
0 people found this helpful
Customer Service Reply: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Miguel Miguel
Servicio de entrega nefasto
Servicio de entrega nefasto 1
Compré la motosierra el 16 de noviembre de 2025, GLS la dejo en un punto de entrega de Madrid, a 60 KM de mi casa. Nunca me la entregaron y ni nada. A día de hoy 21 de enero de 2026, VEVOR no me ha devuelto el dinero . Jamás volveré a comprar en VEVOR
0 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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Himblot Himblot
Très mauvaise
Tronçonneuse ne veut plus démarrer le jour même de la livraison et lanceur qui casse très mauvaise qualité
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Thunder Lane Thunder Lane
User
Can not find a chain at my local Arbor stores. Not a common chain size(.325”76) saw his no bumper spikes or feeling dogs. Where will I find service parts that will be needed in time to come. local stores don’t even have Vevor parts or listing for cross-reference.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Casey Casey
Esq
Easy to start, did not hold up well. Pull cord starter stripped out on 4th use and now I can’t start it. 62cc 20”
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Stephen Maffeo Stephen Maffeo
I’m disappointed
Bought this saw a couple of months ago, initial use was pretty good, I was impressed. Today I had my second use and I’m totally dissatisfied. The chain had to be re tightened a few times in limited use. The I stopped to sharpen the chain and it wouldn’t start again. Not sure what my options are now but just glad I didn’t spend a lot of money on this item
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jörg Schönbach Jörg Schönbach
Maschine insgesamt gut
Maschine springt bei warmen Wetter nicht nicht oder nur sehr schlecht an. Kettenspannung umständlich.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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