Customer Reviews for VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Received this and was never able to use it. The cover that is supposed to be placed on the main chainsaw once the blade is installed did not fit. After reaching out to customer service to get a replacement, I was told I would need to provide video of the issue. Seriously? VEVOR should figure that out when the defective item is returned, not place the onus on the customer. So - you've lost a customer. Over $120. Nice going.

Bought this excited from all advertisements got put it all together . Mixed fuel it wil Not start .. not Happy

Never received and put through hell to get money back. Then they act like it was my fault. Do not trust.

Ok once I changed plug but don’t waste your time with one way Vevor

Na 1x 5min gebruikt wil ie niet meer starten

à réception colis intact, montage, remplissage des réservoirs. Impossible de démarrer . J'ai tout essayé et ce n'est pas ma première tronçonneuse donc j'ai tout regardé y compris le frein de chaîne. Après vérif pas d'étincelle à la bougie. Et pas de réponse à mon mail au service client . Zéro le service après-vente Vévor !!!

First time I am not happy with Vevor product. So far I bought plenty of things but this chainsaw receives just one star. Hard to start from very beginning even if I did exact procedure according to instruction. When it started (thanks to some miracle) it worked up to 3 minutes and died... no chance to start it again. Rubbish.

I have been unable to get this chain saw to start with the 40:1 mix. I'm trying other mixes but so far it is a dud.

Package was delivered, 2026-07-30 09:39:03. Later that afternoon I tried to start the chain saw and it would not start. I contacted your live help and upload a video showing the saw has NO SPARK at the spark plug. 3 days later I was sent a generic response telling me to confirm I have a 40:1 fuel mix and other solutions to a saw no starting but no solution for NO SPARK. It has been 4 days and I need a replacement saw! I ordered this to cut a tree down this past weekend and I can't wait forever!

I bought a chainsaw from this company and used it one time and then stored it in my shop waiting for this time of year to get it out to start pruning trees back. I bought it in April and I have had to fight to get any kind of response from them. They keep telling me that I need to send videos of me starting it to them. It wont start I have pulled it and pulled it. So you will be on your own if it messes up have not spoken to a real person yet. I had started buying this brand because I do work around my home and thought it was a good brand for that small work around here. I have a auger and come a long but after this I will not buy from this company again. Don't listen to the warranty lies on there products