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VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

62cc
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Customer Reviews

3 Out of 5
Based on 3984 reviews
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3984 Reviews
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G Tomlin G Tomlin
Chainsaw, highly disappointed
Received my chainsaw couple of weeks ago put it together started it up. It worked well for five minutes turned it off. Tried to start it back up again, and it would not start up. Highly disappointed.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Ales Ales
Dont buy...
58 cc
Absolute crap. The worst 65 euros I've ever spent. You have to pull the starter cord a full meter. It won't start at all. Total piece of shit.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
pierre pierre
Matériel défectueux non remplacé par Vevor.
58 cc
N'a jamais pu être démarrée. Défectueuse. Vevor n'a pas remplacé (rupture de stock) après de trop longues discussions avec le SAV. Finalement remboursé mais ça a été long et laborieux.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que vous avez vécu une expérience décevante avec notre service après-vente et notre service client ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à rectifier la situation et à nous améliorer. Nous avons constaté que le problème que vous aviez signalé a été résolu par e-mail. Nous sommes ravis que votre souci ait été pris en charge rapidement. N'hésitez pas à nous recontacter si vous avez d'autres questions.
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jtans jtans
It's going back
I own a small tree farm and have 4-5 professional saws. I purchased this one just to use around the home and not for commercial use. I always use fresh fuel and bar oil when I get a new saw. This saw never even came close to starting. It didn't start, sputter, die and then was hard to start, it was like the sparkplug wasn't even connected. It's getting drained and going back to Vevor.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
djwoody12 djwoody12
Delivery is terrible
Never received it ..... shipping all of a sudden couldn't deliver to business...... never had issues before but now I had to fight to get refunds on the chain saw and a wood stove that they never delivered...had to buy on eBay I instead both items
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We are pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution.We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
aintercours3 aintercours3
Problème démarrage
58 cc
Malheureusement la tronçonneuse n'a pas rempli sa fonction avec point de fragilité et grosses difficultés au démarrage 1/100.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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waltkoziell waltkoziell
The directions don’t help
I’m having trouble getting the chain to tighten any help would be appreciated
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Brad Brad
Drive sprocket has play
Saw runs awesome. Cut a few limbs with it and suddenly it threw the chain off the bar. Chain is getting caught up between the drive sprocket and the engine causing it to come off and also damaging the chain preventing it from traveling in the bar smoothly. Still going back and forth with Vevor as they do not make it easy to get this dealt with. I like Vevor products but this saw is a bust.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
To*** To***
Defective chainsaw
Chainsaw runs but the gas leaks out of the fill port. It looks like the screw cap hole was cut out incorrectly and is rough and jagged which is causing gaps in the sealing of the tank, which is causing leaking. Need to replace the chainsaw or send another gas tank.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
shaunly shaunly
Does nit start
Assembly was easy. Starting it was not. It doesn't turn over at all.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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