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VEVOR 600 mm Manual Tile Cutter, Upgraded Sliding Head Cutting Tool with Spring-Loaded Base, Angle Fence, Tungsten Carbide Cutting Wheel, Alignment Guide, for DIY Pros, Ceramic, Floor & Wall Tiles

Customer Reviews for VEVOR 600 mm Manual Tile Cutter, Upgraded Sliding Head Cutting Tool with Spring-Loaded Base, Angle Fence, Tungsten Carbide Cutting Wheel, Alignment Guide, for DIY Pros, Ceramic, Floor & Wall Tiles

600 mm

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janicevmvbutler janicevmvbutler
Buyer Beware!
1200 mm
Purchased to score and snap 3 ft x 3 ft porcelain tile. The tool is designed to hold this size and it does. My score reflects the following experiance and the fact there was no zero score available! The 1st issue was the screws provided for attaching provided wheels to the base. They were too small for the hole. Okay, not a huge problem, just leave it flat on a solid surface and move on. 2nd issue was the arm with rubber stops that wouldn't lay on the tile to hold it in place while scoring. The two stops remained in an upside down U shape and spread so slightly that its not enough for rubber to lay on tile and securely hold it in place. Maybe it's just ornamental (astectically pleasing serving no real purpose). 3rd issue. The scoring doesn't go all the way across the tile (leaves a 1/4 inch unscored area at the top) creating chips. Finally, trying to return this tool and get my money back, within their 30 day return policy, is a nightmare! I made the mistake of mentioning the incorrect sized screws only and suddenly the whole return and refund became a quality issue needing internal Vevor investigation and requests to send them videos and pictures. Seriously, how is Vevor's internal quality control my problem? I have never gone through a 30 day return and refund like this and have only had this occur when a warranty claim is involved. The last thing any customer needs is an unusable tool in the middle of DYI and no ability to get a refund for purchasing/renting a usable tool to finish the job. My overall review is... 'Buyer Beware!'.
5 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Michel Michel
Déception !
600 mm
Déception ! 2
Bonjour, Je suis déçu par votre produit. En effet, il manquait un boulon et une vis qui aurait dû tenir les tiges et le laser ne fonctionne pas. Michel.
6 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Sergio Sergio
Luces y sombras
1200 mm
La maquina tiene un precio competitivo, sinceramente sin intención de hacer daño ni nada pero esta maquina no es para un uso profesional . Al final vengo de utilizar máquinas de 1 nivel y te das cuenta que pagas por algo. Creo aparte de los acabados que al final son justitos la mayor carencia es en intentar cortar tiras pequeñas de hecho hasta en almenos 2 ocasiones me rompió la pieza grande en la reforma de un baño. Mi conclusión es que si no puedes gastarte mas o va ser un uso esporádico esta es tu opción.
1 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Ro Ro
Mr
1200 mm
Because of a spring bottom, the cut is not very precise.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brad Brad
Garbage
600 mm
Absolute garbage. Doesn't cut, tiles always crack off the scoring line and chippy cuts. Not square. Fumbly to use. Start to the landfill. I'd return it if I didn't modify it to
3 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ludo Ludo
Coupe carreaux nul
1200 mm
Rien d’équerre ! Du plastique partout , bancal la casse pas correct évidemment pour du grand carreau c’est pas du tout pratique avec ces ressorts Très médiocre qualité je ne recommande pas du tout
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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