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VEVOR Handrails for Outdoor Steps, 150cm Length Stair Rail Kit, Transitional Stainless Steel Railings with Installation Kit,Double-column Staircase Handrails for Seniors,Porch&Deck, Side-mount

Customer Reviews for VEVOR Handrails for Outdoor Steps, 150cm Length Stair Rail Kit, Transitional Stainless Steel Railings with Installation Kit,Double-column Staircase Handrails for Seniors,Porch&Deck, Side-mount

No crossbar 150cm (Install from the side)
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Customer Reviews

4 Out of 5
Based on 324 reviews
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324 Reviews
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pd*** pd***
Me gustaría que me enviarán las piezas que faltan
2 Crossbars 180 cm
Me gustaría que me enviarán las piezas que faltan 3 Me gustaría que me enviarán las piezas que faltan 3
El envío fue rápido y la barandilla está bien. Solo que faltan dos piezas: El terminal del pasamanos y un tornillo embellecedor de la fijación del tubo al pasamanos
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud relacionada con este problema. Nuestro equipo de atención al cliente dará seguimiento a su caso en un plazo de 24 horas y continuará brindándole asistencia hasta que todas sus necesidades hayan sido resueltas. Por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
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Trevor Haines Trevor Haines
recommended
No crossbar 150cm (Install from the side)
Good product but was missing parts and had to wait for 2 weeks for replacements
0 people found this helpful
MIERSMAN MIERSMAN
Monsieur
No crossbar 150cm (Install from the side)
Il me reste à les installer. Ça semble facile à faire.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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WIlko WIlko
Leuningen beginnen te roesten aan de sierstangen
2 Crossbars 120 cm
Leuningen beginnen te roesten aan de sierstangen 2 Leuningen beginnen te roesten aan de sierstangen 2
Ik heb voor mijn ouders drie leuningen voor de tuin gekocht. Helaas zijn de schreuven niet echtlang en staan ze niet heel stabiel. Ergeet goed voor een leuning dier is nog dat de leuningen aangemerkt staan als roestvrij dit is niet het geval. De tussenstangen, oftewel de dunne stangen onder de vasthoudstand beginnen te roesten. Dit is niet goed voor eren leuning die in de tuin en dus regen moet kunnen.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are working on it via support ticket #[Ticket Number 1793532293415]. Please pay attention to the email address associated with your order and reply to us there.
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johnlan1111 johnlan1111
Manque vis
2 Crossbars 80cm
Manque vis 2
Dans chacun des 2 colis il manque une vis de fixation.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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montage pas facile montage pas facile
fragile
3 Crossbars 150 cm
montage complique, manque des vis ( sachet pas fermé), plutot fragile, dangereux pour une personne agée , pas stable .
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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michelchoux michelchoux
Être fiable
No Crossbar 180 cm
Plus jamais. Vevor
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et sommes restés en contact permanent avec vous à ce sujet. Nous vous avons communiqué une solution par e-mail et attendons désormais votre retour. Soyez assuré que nous continuerons à assurer le suivi jusqu'à ce que le problème soit entièrement résolu. Nous vous invitons à surveiller les réponses liées à votre demande ainsi que les notifications par e-mail.
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Ri*** Ri***
Too low 80 cm.
No crossbar 150cm (Install from the side)
This rail will be too low for EU-standards. When mounted to the side of a stair, it will only have 80 cm above the stair top. 100 cm is recommended and 90 cm is the lowest allowed. Quality seems good and all parts were attached.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
andy andy
Disappointed
No Crossbar 150 cm
Disappointed 1
Disappointed with this handrail as it was fitted in May 26 and is starting to rust as per the picture attached.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
h.vandervorm h.vandervorm
Zeer slecht, miskoop.
2 Crossbars 180 cm
Het is een zeer slechte Chinese kwaliteit RVS, zodra het in de buitenlucht komt begint het te roesten, Miskoop van de maand, ik wil mijn geld terug.
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