Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Don't listen to the YouTube videos where everyone's raving about this chainsaw. They probably got it for free. I bought this with my own money and I've had it for about 2 weeks and the clutch broke and so then the chain would always be running and then if you tried to use the chain brake the engine would bog down and die. Very annoying. Then shortly after the pull string broke due to the fact that it runs through a plastic circle with sharp edges instead of using a piece of metal there they use a piece of plastic that wasn't even glued in properly and it broke the pull cord within 3 weeks of ownership and then I went to repair it and due do the lack of engineering. The spring popped out basically impossible to put back in. You're better off buying a used chainsaw name brand that you can get serviced or maybe another brand, but I don't need to recommend it here. Basically thinking that customer service would be good usually is and then at this point in time it's been over a week since they've done anything to help me resolve this issue website will not allow me to upload photos

Will not start...company refuses to issue refund or replacement. Do not buy their junk!

No good ,started up right away than would not start up again took 4 days ,still not running right ,no answer from tech support

Absolute junk saw that did not work straight out of the box and a pain in the ass company to deal with to get a refund!

Beste, Op 16 oktober 2025 kochten we deze boomzaag. Tot op heden, ondanks ontelbare mailtjes en beloftes van uw diensten , kunnen we de zaag niet gebruiken. Ze kan niet gestart worden. Wij zijn dus zeker niet tevreden over het toestel en de klantenservice.

Starts good. Runs good. Leaks oil & gas out overnight. Vevor customer service told me to drain all the fluids out of it so it don’t leak. Unbelievable. Apparently all of them leak if that is their response. Who knows.

I bought two of these contacted you want them started and one did brand new I’ve sent you videos. I’ve done everything you won’t even send a human contact person. I want my money back for the one saw I even bought a warranty and contacted them and you gave me the same bullshit routine with the video and all that you guys suck.

So waited for it i was pretty excited never had one of my own before so it finally came and it was missing bolts and the chain tensioners wasn't working on it I've been waiting to hear back but I should have just took it back and re purchased it it would have been faster and not wasting my time waiting to hear what they want to do about a product I had for less then 30 minutes did not even start it will see how it goes

Brand new saw, zero spark. Where’s the quality control. Not too happy. I was planning on taking some trees down today. Hoping it doesn’t take a week to fix this issue

Recently received my Vevor chainsaw. I was happy to get it becasue I have so much brush to clear on my property. Followed the directions and assembled unit, which was easy. Followed the directions for starting unit with negative results. Won't start period. Attempted to return chainsaw via website. There is no number to call in order to speak to a real person, just some AI generated messaging back and forth which leads you in circles. During the return process you are forced to download pictures or videos of the issue so a tech and view the images and solve your problem. I played along and filmed myself attempting to start the unit but was unable to upload in the proper format. This process basically wore me down to the point where I have given up on any resolution from these folks. I hope that some one who is looking for a chainsaw on a meaner social security check each month reads this review and looks elsewhere. Thank you...