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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc

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Jim Jim
Regret purchase 62cc 20”
Starts every other time I need to use it…cuts fine when working but not reliable at all. Would not purchase again if given the option. Was planning to buy a pole saw and glad I waited as this brand is not a real value given the quality. I ended up replacing the carb on my old saw as just easier to count on it starting. I have owned many small engine tools and checked all the obvious parts, fluids and still never starts.
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Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
bad saw bad saw
saw
it come with no instructions you have figure it out
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Matthew Majors Matthew Majors
JUNK
I bought this saw, put it together and after a couple of weeks of waiting I finally I tried to crank it an first pull the extremely short pull cord breaks off in the saw and the spring comes undone. I am convinced I got a used saw or at least used parts. When I took the cover off the screw that holds the mechanism in place is stripped out. I am extremely disappointed I had high hopes after seeing all the great reviews on YouTube. This is just my luck hopefully I can find new parts to use my new never started boat anchor. And of course it will not let me upload my pictures
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Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
RACHID KOUACHE RACHID KOUACHE
Ne fonctionne pas
62cc
Neuve et en panne
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Jim Jim
Landowner
Was unable to assemble the saw. The clutch cover doesn’t fit properly over the clutch, binding it and preventing it from turning. Submitted return form online with video. It said I would get a response in 24 hours, but that has come and gone. I currently have three other name brand saws and was hoping this arborist style model would be a helpful addition. Very disappointed.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mattt M Mattt M
Chainsaw was locked up
Chainsaw was completely locked up when I got it. Pull would pull 6” and dead stop. Removed spark plug and nothing.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Muddy paws farm Muddy paws farm
Muddy paws farm youtube online product reviews
don't waste your money package and shipped well but chainsaw only last one day pouring oil and fuel will not run can not be started check out the youtube online product review Update for this Vevor 20 inch chainsaw https://youtu.be/4JNs9UYM2xQ you can also watch teh unboxing and assemble reviews but MUST watch the Update review this vevor chainsaw is junk don't waste your money
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Stacey Stacey
Does not work
Bought two chainsaws and one of them had a manufacturing defect that caused it to break at first pull of the chainsaw to crank it. Unable to use it at all. Contacted support and all they will offer me is a $20 refund. Not a full refund or replacement of defective brand new and never used item. This was there reply: Dear Stacey, Thank you for your patience. Regrettably, our technical support has been ineffective, and we can't resolve your issue at present. We sincerely apologize for the inconvenience this product - related problem has caused you. If the product doesn't impact your normal use, here's our proposed solution: We'll refund you 20 USD as compensation. Meantime, you don't need to return the product, in an effort to resolve this matter appropriately.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Kamran Kaboli Kamran Kaboli
20" 62 cc gas chainsaw
I ordered and received the 20" 62CC gas powered chainsaw about a couple of months ago. I tried to use it today 2/23/26 for the first time and the thing would not start, despite multiple attempts over a long period of time. I am desperately trying to retun it for a full refund and be done with all and every Vevor products. It's a shame and unfortunate that this thing would not work just when I needed it the most.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Ronald Bruhn Ronald Bruhn
Chian saws
It leaked gas and. It wouldn't start! I threw it in the trash! Would like to be reimbursed! Or sent another one. I buy a lot from this site. Thanks Ronald Bruhn...
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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