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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc

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Denilson Harizaj Denilson Harizaj
No part no refund
Didn’t recive the part and no refund
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Micka Micka
Ne huile pas la chaine
25 cc
Pour le prix pratique pas trop lourde et coupe correctement des petites branches, mais la tronçonneuse ne huilais pas, j'ai vidé et rerempli le réservoir d'huile et depuis celui ci fuit donc impossible de s'en servir et pour le sav très compliqué il demande une photo mais impossible à mettre au bon format. Dommage
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Still have eyes Still have eyes
No workie!!
I bought this chainsaw at the end of the season, just as the snow started flying. I had enough to last the winter and didn't need it until now. When it came in, I opened the box to check for any damage and make sure all the parts were there and everything fit together, then I put everything back in the box for storage. After re-opening the box, assembling everything, and adding fluids it wouldn't start at all and unlike many other chainsaws (and other outdoor power equip) there is no primer bulb. I tried a few slow pulls and several hard ones and after several dozen attempts I walked away until I could breathe normally again. A couple of hours later, I returned to the stubborn thing and after a few more attempts the pull cord let loose and tried to attack me. I'm sure it's well past any warranty, but at this point I'm only out a little over a hundred buck and I still have both of my eyes (thank goodness for safety gear).
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Candace Meisenholder Candace Meisenholder
Chainsaw
Pull rope broke first pull
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James Pickett James Pickett
Chain saw
So had issues when it was taken out of the box, which usually would not be a problem, but vvored does not wanna honor the replacement or refund or repair after I bought an extended warranty
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
John Lowe John Lowe
Owner
I purchased this saw and on the first use just cutting limbs the saw jumped back as chainsaws do and the handle completely pulled apart from the saw even out of the carburetor. I purchased the protection warranty coverage and filed a claim.was told I would get a response in 24 to 48 hrs only after 3 days I contacted VEVOR for status only to be told 24 to 48 hrs for a response after 3 days again I contacted VEVOR again and was told the same BS as the last time I guess they think stall tactics will work and I will just drop it . I guess they just don’t care or wont stand behind what they sell and nether will the XCotton warranty plan. Would not recommend purchasing this product or the warranty that they sell.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
K Johnson K Johnson
Farm Manager
Started and ran twice for 10 min. Never started again. Disappointing purchase. Glad I didn't spend much for a useless saw.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joe Joe
Tree cutter
Yes it's a powerful saw to a point, the parts that's used to make the saw are cheap and break easy, I didn't even have it a month and the pull cord assembly basically blew up. I purchased the one year warranty, and I've been getting the run around since February 25th about trying to get replacement parts. THE ABSOLUTE WORST CUSTOMER SERVICE IVE EVER ENCOUNTERED.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Carey Bishop Carey Bishop
Homeowner
Saw would not start. Seems like it is not firing
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Matt Matt
Mr
Won’t start out of the box. Tried for hours and watched videos but the chainsaw doesn’t start or turn over. I’ve run out of options to get it started
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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