Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

I was excited to get this saw to drop a few pine trees in my yard. It worked great at the start. After an hour of use, it became difficult to start. Then, while cutting, the engine became stuck in full throttle. I turned it off and waited a few minutes to try to restart. The engine is locked and impossible to turn over. Contacted customer support right away, and they told me it will take 48 hrs to address the claim. After 72 hrs, I contacted them again, and they told me to wait another 48 hrs. I have the saw packed up in the original box and will be sending it back regardless of their response. Fortunately, I bought it with PayPal, so I will file a claim and stop payment through them. I'm very disappointed with the service here. I've been shopping at Vevor for years and never had to return anything. Now that I need to make a return, they are ignoring and gaslighting me. This is not what standing behind your products or "hassle-free returns" looks like.

I purchased this chainsaw to leave at deer camp. A tree fell across the road and I was happy I could cut it up, NOT! Put new premix 40:1 fuel in and followed instructions to start. Tried for 2 days and could never get it to start. I have yet to get a response from customer service. Will be contesting charges soon if no response or resolution.

not much more to say because i could not get it started, so i sent it back. I am waiting on my refund

It is crap. So many problems from the get go. Cover for bar would not go on because the brake would hit the sprocket. Yes I had the brake releasesed. Then once getting that to work. It did fire right up. The first couple times. And ran good at first. Cut great at first. Chain dulled quickly. Then the idle for no apparent reason ran way to high. Tried adjusting it. Then the saw wouldn't stay running. It is just a piece of crap. I cut firewood for a living so I know what I'm doing and I know how to run a saw. This machine is a rip off l. It is good at first but doesn't work for more than one day. It is crap if you need a reliable saw buy a Stihl this thing is just garbage.

Après trois utilisation la machine ne lubrifie plus la chaîne j'attend un retour de vevor pour la garantie qui devient longue.

Saw started with no problem. After using for 20 minutes it stopped and is ha4d to get started and won't run. Keeps cutting off

Piła przybyła bardzo szybko , po otwarciu przesyłki okazało się że piła jest uszkodzona mechanicznie , wygięta śruba mocująca prowadnicę łańcucha i pęknięty korpus silnika . Bardzo utrudniony kontakt z sprzedawcą.

commande non reçu et facturé 2 fois par vector et impossible de les joindre pour un remboursement sevevice après vente a fuir.....

I piurchssed it in February to cut up some logs to split for firewood. I fired it up when I first got it and all was well. I used it for the first time on this past Tuesday works good for about 10 cuts, then would not idle and iit wouldn’t start. I even tried starting fluid . No dice. Opened up a case with Vevor on Tuesday they have yet to resolve anything or even have a real response other than auto generated responses.

Never even got to use the saw it came damaged and customer support is the worst I've ever dealt with. DON'T BUY VEVOR.