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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc

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Alain Alain
Arnaque ???
40 cc
Je suis vraiment déçu par cette tronçonneuse. Après 1ère utilisation la chaîne ne coule plus. Avant même utilisation le starter ne fonctionne pas. Celui-ci ne reste pas bloqué en haut quand on tire dessus pour faire le 1er démarrage Après avoir tant entendu des échos au sujet de cette tronçonneuse....le résultat en vrai n'a rien a voir....Serait-ce des mensonges tous ce qui a été dit et montrer sur les différentes chaînes de réseau sociaux ?
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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David David
Owner
Starts good , cuts good but first time use the recoil broke and now its junk where do I get parts do i get a refund very poor design on the recoil
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Wayne Lyon Wayne Lyon
Self
I can not keep this chain saw running and I complained about it but nobody ever reached out buyer beware no good follow up and no phone number to call customer service for help this really sucks.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Wesley Wesley
Mr
Got out the box and it will not start at all. Yes with fuel ; not happy with product!!!
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Timothy Paluck Timothy Paluck
Do not have any
First thing the screw off the air breather came loose went in the carburetor had to pull it out. Next thing it keeps vapor locking next thing the fuel filter fell off the gas line in the gas tank. Next thing tried to contact warranty support. It’s a joke. No one will answer your phone call. Saw runs good when it runs. Customer support very bad.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
John stine John stine
Maintenance technician
It worked great for 1 day. Shut off went to use it 2 days later and it hasn't started since. Gets gas and spark and all the simple things you can do for a brand new saw. Finally went to try and start one more time. The spring in the pull rope broke. Ill never order a damn thing from vevor again i will also tell this on social media and every YouTube review i can find!
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Tony Tony
Customer
Not very impressed with this saw. I used it for about an hour when I first received it and it cut great with plenty of power but after I shut it off it has never worked again. I only run store bought mix gas in my machines so I know it is not a fuel issue. Very disappointed
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Óscar Óscar
No funciona el mecanismo de frenado de seguridad
No funciona el mecanismo de frenado de seguridad, llevo más de 2 semanas reclamando la devolución y de momento sólo dicen que espere que están revisando mi caso. Hasta el momento estoy muy insatisfecho con el producto y el servicio postventa.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Barry Barry
You get what you pay for
Seems underpowered for being a 62 cc chainsaw.. cuts pretty good,, but it helps when it’s got a brand new chain,, and it leaks bar oil like crazy.. fuel cap and bar oil cap are very cheaply made,, feels like you’re going to strip the threads out or break it when you open and close the caps,, the choke knob feels like you’re going to rip the whole thing out of it..
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Eric Eric
Owner
I was only able to use it one time alike cuts into a log and it started bugging down now it won't rev up and I'm unable to cut anything larger than 4 inches
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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