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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc

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3951 reviews
Bryan Bryan
Only used 2 times an stopped working return via to much trouble
Used the saw 2 times an would not crank again warranty is to much trouble
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a response to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Theologus Theologus
Not for Big Jobs
This chainsaw did not last through even one job to remove a large River Birch tree (three trunks). I got the trees cut down, but cutting up the trunks for firewood was troublesome. There are several design flaws. First, the cut off switch either needs to be in a different location or needs a small cover. My gloved fingers accidentally flipped off the switch many times. Second, I found it very difficult to start. Cold starts were okay, but restarting warm was extremely difficult. Third, it burns very hot. Fourth, and the most dangerous, about halfway through the job, the chain break stuck in the run position. That meant it could still cut, but the safety feature was compromised. Finally, the chain no longer remains tight. The chain becomes extremely loose around the bar after only one cut. Even taking off the chain, cleaning everything up, and installing a brand new chain does not help. This chainsaw would probably be okay for the occasional small job, but it proved not to be very useful in a big job. It is essentially unusable now.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mark Lewis Mark Lewis
Won’t run.
Pull cord hanging out after 1st attempt to start. Sent a replacement it does the same thing. No primer bulb this thing won’t run at all. Got it started 1X and won’t run again. JUNK!!!
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jim Miller Jim Miller
Owner
I never received
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Terry Boylstein Terry Boylstein
Gas chain saw
Could not get it started right out of the box
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Rich Allen Rich Allen
J-U-N-K……..Never again !
Stay away from their products. I bought the 62 cc ground saw. iIt was a disaster and disappointment. Saw won’t stay on even after idle was adjusted. Broken pieces from the factory. The majority of the saw is made of plastic. You cant call anyone. All you can do is send messages via email and it takes days for a response. At this point I just want my money back. I will never again buy a VEVOR and you shouldn’t either. They should be refunding me and paying to return the saw but they are giving me the run around. I’ve already burned the box and they want me to package it back up and return it. I have zero free time because of work and they won’t compromise with me. I’ll be plastering negative reviews all over the internet about this nightmare experience!
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Brian Brian
Hard to start!
Ran GREAT the first time I fired it up. plenty of power. 2nd time? NOPE. WILL NOT START, no matter what I try. good fuel mix, spark test: pass. Choke on/off, no difference. There is no earthly reason why this saw won't start. and yet it will not. Stuck using my smaller (but more reliable) Husqvarna
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ALAN YATES ALAN YATES
Mr
My second saw. Got the first one to run by changing the plug. This one will not start at all. It's not firing at all.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Robert johnson Robert johnson
Trash
This is the 2nd one of these I have bought first one broke after 3rd use. The second one didn't even last an hour. This is is junk
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Chainsaw Chainsaw
Bad quality
Very bad quality, it will not start up,
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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