Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing
58 cc
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Worst EVERYTHING including service
This chainsaw is cheap so I wasn't expecting much but when opening the box I was very impressed and feeling like I finally won. Wrong. Another screw over guess that what I get . Never started. Took apart rebuilt it change the fuel with a new mix never started worse than that they have some kind of glitch when u try returning it doesn't let u add the Pic files it requires of you I tried everything it never would let me submit a claim and there is no way to contact them. NONE!!! I have never left e review in my entire 44 yrs til today that's how bad this experience was never will buy anything from vevor ever agin
0 people found this helpful
12” chain saw
Purchased saw put all together trying to adjust the chain, there was no Phillips hex in adjustment. They never put one in, someone never did there job to check before shipping. Now j have to wait longer and the customer service is procrastinating my order.Very disappointed in Vevor.
0 people found this helpful
Lumberjack
Awful quality broke within 10 hours of usage. Vevor giving me a hard time about getting it fixed. You need to upload a movie file not a picture. Their movie file uploaddoesn’t work.
Don’t waste your money on this poor quality machine. I live in the middle of the woods. We’re having the coldest weather of the year and I can’t cut up some wood to have a nice fire because the VIVO equipment has let me down..
They gave me a hard time about getting a fuel pump repaired too for a heater I bought.
Awful customer service,
1 people found this helpful
Servicio de entrega nefasto
Compré la motosierra el 16 de noviembre de 2025, GLS la dejo en un punto de entrega de Madrid, a 60 KM de mi casa. Nunca me la entregaron y ni nada. A día de hoy 21 de enero de 2026, VEVOR no me ha devuelto el dinero .
Jamás volveré a comprar en VEVOR
0 people found this helpful
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Chainsaw
I'm cranked it one time, and then they wouldn't crank. No more the spring in the crank rope area literally came out of it. And I haven't been able to get it fixed
0 people found this helpful
vevor chainsaw
garbage. it newer started. after half hour of trying to start it the starter cord breaks. that trim arround the cord went of from the first two pulls. went to home depot and bought a ryobi one which fells a lot better quality
0 people found this helpful
Mr
I purchase this chainsaw after all I read once I received mine I sstarted assembly and found that the chainsaw chain tightening screw was bent and would old not turn I contacted vervor by email since it is the only means of contact and to this day I’m waiting for the part or a replacement it has been 3 weeks as of this writing the product might be good but I will not nor do I recommend this company policy of no phone attendance nor will I buy in the FUTURE just be aware
1 people found this helpful
Busted on arrival
Was looking forward to getting this little guy to help out on clearing small saplings on fence rows. I just received it and opened it to find it was bust all to pieces. I guess that explains the delay in shipping 🤦🏻♂️ hopefully they’ll send me another asap!
8 people found this helpful
Recoil rope (pull cord) wouldn't retract.
I could never get it to start, and in the end the recoil rope (pull cord) wouldn't retract. Very disappointed. I'm waiting for a solution from Customer Service, and then I might change my product review. Right now, it's completely negative.
1 people found this helpful
Non reçu
25 cc
Reçu une autre marchandise, donc pas de tronçonneuse
0 people found this helpful
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