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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc

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Emmeline D Emmeline D
Tronçonneuse non fonctionnelle
58 cc
Ne démarre pas
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Charles Mart Charles Mart
Consumer
I like the look of the saw and it seems to be pretty well made for what I paid. Actually much better than I thought it would. I just flat out can’t get it started. I’ve exhausted every method, and watched several videos just in case I could glean some unknown information on how to start this particular saw to no avail. I would love to exchange this one for another. It looks as if the hole on the air intake is way too small, and I believe some residual metal wasn’t shaved away when the part was molded. I don’t want to fool with that and destroy it. I’ve tried to arrange an exchange, but the customer service is pretty impossible. They respond in a timely manner , but don’t follow through with a solution. I know the product is from China and maybe there is a language barrier or something. I’ve been trying to get instructions on how to return this saw for two weeks and haven’t been given any instructions. I actually want another one. I bought the 62cc 6 in 1 tool and absolutely love it. It has power to burn, tight compression, and runs smooth at high throttle. I have a similar craftsman 2 cycle tool and it had slap and rattled at high throttle out of the box. Barely lasted a year. Well to sum it up I think this saw could be a hell of a product for the price, but you might have to get lucky with a good one because it is impossible to return
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
David David
Owner
Got this saw and it ran good the first couple times of use. Then it started not running at higher speed and acted like it was not getting enough fuel to run and cut wood. Olson has an oil leak . The chain is great and cuts great but saw doesn’t run well enough to cut wood at any speed.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Juan Luis Garcia Juan Luis Garcia
Mr
I used it 1 time after that stop working and it’s not turning on try sever thins to started and several times different days and I will not buy this one
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dewayne Jeter Dewayne Jeter
Oil leak first use
I have used it once. It cuts good but the chain oil leaks through the cover. The saw is covered in oil after one use. All the chain oil has leaked out.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tracy Tracy
Leaks bad
Chain size is it a year it’s great however I’ve used it twice and the bar oil leaks everywhere. It doesn’t matter if I lay it on its side or what and I need to know what you guys are gonna do about that. There’s bar oil over everything. Tried to submit pictures with my iPhone and it’s not accepting them, but it is leaking from the bar from the bottom massively.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cynthia Cynthia
Mrs
Could not get ours to crank from the day we got it
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Danny Danny
Mr.
It works fine straight up but when I turn it on it's side the engine dies and it's hard to restart
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Jeff Cook Jeff Cook
User
Have used the 20 inch saw for about an hour total. After about 5-6 minutes it quits running. After sitting for a few minutes it will start back, but has never started with the first pull as advertised. I will keep trying it for a while before I complain to the company.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Anders Granberg Anders Granberg
Mr
Ran the saw for about 10 minutes, cut one tiny log and now the saw leaks chain oil like crazy. Need to return this item.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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