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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc

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Curt Clark Curt Clark
Purchased saw
Had some problems at first chain would not roll put in spacer worked pull cord broke on fourth pull too much cord shortened it and lubed it started great and had too adjust the carb a eight of a turn running great 👍 now
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
andré andré
tronçonneuse
25 cc
la tronçonneuse a trés bien démarrée et est trés facile d'utilisation . La qualité générale est plutôt médiocre mais à ce prix , peut-on tout avoir ? Reste que les deux bouchons d'huile et d'essence fuient et donc j'attend un retour du SAV , on verra !!!
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Matthew Fuller Matthew Fuller
Vevor 62 cc Gas Chainsaw
Purchased this chainsaw about a month ago. Arrived in a timely manner and started putting it together. The chain would not spin around the bar freely. So either the bar or chain had been warped or just defective in general. Vevor sent me a new chain a couple of weeks later after learning they use 3rd party vendors to send parts as the do not handle that thru their company. Received the new chain and it fit. Went to put it on and tighten it only to find that the chain tensioner screw was bent in the middle not allowing the screw to turn left or right. Reached out to Vevor again and they told me to keep the chainsaw and get a refund or they would send a new saw. They did do me right in the end but the product itself is questionable based on the defective parts it came with.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
James James
Owner
Starts easy. The chain continues to fall off, no matter how tight I have it. Tried it on the loose side as well. Cuts through bigger trees very well, but if it grabs a small branch, the chain pops right off. Takes a while to keep putting it back on.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Thomas Boyd Thomas Boyd
Please enter fields
Purchased because of the Exellent price. The saw fired on the 2 nd pull and continued running as should. I will say the saw got my full respect once I noticed that it leaks fuel/oil.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Brian B Brian B
Manager
I had to fix the pull handle before it could even be started. I’ve never bought a product I had to fix before I’ve even used it. I hope this isn’t a projection for its future. Honestly, take into consideration for my review that I’ve only got it started and haven’t used it yet and it’s been 4 weeks. I had to find to fix it and have been too busy to use it that last week. So…… my review might be worse once it’s actually used.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Derrick Jacobsen Derrick Jacobsen
Owner/Operator
Chainsaw came packaged nicely, arrived 2 days earlier than expected & the price was great! Used once for about an 1hr ran perfectly. 2nd use about a week later & it would idle just fine but when I went to rev it up it would stall every time? Let it warm up & no change? Used chainsaws all my life especially when I had a tree trimming business so have plenty of experience! Not happy with this purchase so far!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mas Mas
Élagueuse vevor 25cc
25 cc
La tronçonneuse marche et démarre bien les plus Les moins fuites au niveau des bouchons de remplissage huile de chaine et de l'essence chaine tronçonneuse pas terrible
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Greg Greg
Retired
The chainsaw I purchased flawed right from the start. The first time I started it; the rope pulled very hard. I knew something wasn't right, as it is supposed to be an easy start feature. The third time I started it, the starter rope wouldn't retract. Upon inspection, the return spring was unwound and came out of the housing making it unable to start. However, Vevor customer service was prompt, and sent me a replacement saw which I have not opened yet. This is satisfactory for me as long as it doesn't have the same issue. To have the first saw repaired, will cost nearly the amount I paid for it. I've been using chainsaws for 50 yrs. The saw performed well for the short time it was running.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Curtis Lewis Curtis Lewis
Buyer
Powerful. Cuts clean and fast. The plastic is very low grade. Hard pull needed to start. Chain tensioner arrived bent and will not work properly. Waiting for a reply on a replacement for that. Price was awesome which is why I will keep it if I get the replacement part.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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