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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc
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Customer Reviews

3 Out of 5
Based on 3963 reviews
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sales sales
Horrible customer service and chainsaw
Wouldn’t start out of the box. Bought new NGK spark plug and it ran for 30 minutes, killed it, never to run again and there customer support is horrible.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michel Michel
sav nul
62cc
A fuir, tronçonneuse qui n'était pas neuve , interrupteur qui sort de son logement et impossible à démarrer. Vévor n'a pas voulu me l'échanger. Ils m'ont proposé 28€. Maintenant elle est en réparation, j'attends la facture.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Da*** Da***
Wont start after first time using
It started once and I used for about an hour. It worked great but havent been able to get it started again
2 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Peter Peter
Never recieved a
I ordered this item and was looking forward to using, I am a sthil person. I never reci ved the saw. Hard to use this product.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
dhammons14@gmail.com dhammons14@gmail.com
garbage
fired it up with proper gas/oil mixture, worked for about an hour set it down to pick up trees that I cut up and wouldn't start again, taken it apart changed plus checked air and compression and nothing just pull and pull and pull will not start again.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
dbyeager82 dbyeager82
Delivered and doesn't work.
The saw never worked when I turned it sideways to cut a vertical tree. The brake doesn't work, chain still rotates rapidly. The chain bar adjustment pin is on the cover so you can't see it when placing the bar. Also the chain adjustment screw location is located li k e Stihl, which contradicts supplied instructions.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
vbcmedia314 vbcmedia314
Crappie saw
Not satisfied with this saw. Very hard to start. Used one time for 5 minutes and it worked but then would not restart. Tried using it a few days later and its still will not restart. Very frustrating.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Shawn Smith Shawn Smith
Chainsaw dead on arrival
The chainsaw looks good, but does not start. Has spark, compression, and gas.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
WNYOnceLoyalCustomer WNYOnceLoyalCustomer
VEVOR Lost a Customer Relationship over a $120 piece of crap
Received this and was never able to use it. The cover that is supposed to be placed on the main chainsaw once the blade is installed did not fit. After reaching out to customer service to get a replacement, I was told I would need to provide video of the issue. Seriously? VEVOR should figure that out when the defective item is returned, not place the onus on the customer. So - you've lost a customer. Over $120. Nice going.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jmaxville jmaxville
DOES NOT WORK
Bought this excited from all advertisements got put it all together . Mixed fuel it wil Not start .. not Happy
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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