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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc

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mpalmersr61 mpalmersr61
Will not start not getting fuel
Returning. Will not star
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
rhoton35 rhoton35
long ship time
I have not received my saw it been in Evansville indiana for almost 10 days I don't think ill buy from vevor again if it takes this long
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
leo m leo m
chainsaw quit in less than 15 minutes. company will not refund
is chainsaw is a total piece of crap made out of plastic broke in minutes. company will not refund or make it right.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
kamal.elkomous kamal.elkomous
Cheaply made terrible customer service
Cheaply made, never worked even for a minute. Submitted a claim for return and all I’m getting is the run around. Bad claim services.
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Eric Halverson Eric Halverson
It will not start
Chainsaw will not start and vevor will not stand behind their product
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
bpingel1976 bpingel1976
Hard or no start
Honestly had high hopes for this saw. First start took more then 25 pulls. Went through a tank of fuel no problem. The second tank full won’t even start. Yes I’m using 40:1 mix. It’s a shame. Nice saw well balanced.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Samuel R Mccormick Samuel R Mccormick
USArmy Ret
It doesn't run it junk
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ferenc Csóka Ferenc Csóka
Nincs valódi ügyfèlkezelès,csak időhúzàs !
52cc
Hibás terméket kaptam és nem kapok megoldást! Műszerész vagyok emiatt ezt alaposan meg tudom erősíteni. Az ügyfélszolgàlat nem ad segísèget! "Szedjem újra szèt ès szereljem össze ismèt" ez volt a válasz. Videót küldtem a problémáról,de nem vesznek komolyan ! Ez màr a màr a második eset hibàs termékről,de az előbbit megjavítottam saját kezűleg,ès nem reklamáltam ! Vàsàroltam több terméket is,de ez nem számít! Nem vagyok komoly ügyfele a Vevor vállalatnál! Befejeztem a kontaktot velük,de ezt nem hagyom ennyiben,mert ez csalás! Folytatás következik...
1 people found this helpful
Customer Service Reply: Létrehoztunk egy jegyet, amelyben érdeklődhet a probléma elhárításáról. Ügyfélszolgálatunk e-mailben felveszi Önnel a kapcsolatot, és folyamatosan tájékoztatja Önt a probléma megoldásáról. Kérjük, mielőbb ellenőrizze a beérkező üzeneteinket a postaládájában.
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mi*** mi***
tough time getting it to start, if at all possible.
shipping was extremely fast!!! boxed up, with everything in it. I took it out and started putting it together by instructions sent. first issue was putting the guide in the bar guide lower hole. unless it means slot....but that didnt work either. after installation, I mixed the gas/oil per break in and added bar oil finding that it said 2 stroke oil instead of chain or bar lube. well I released the brake, pulled out the choke and cranked 7-8 times when I thought i heard it turn over. pushed the choke in amd them cranked for about 50 times till I nearly passed out with nothing more than noise of the pull cord. I am going to break it down again tomorrow and see if I can find aomething obvious but this isn't what I was expecting!!!!
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
F5 Tornado F5 Tornado
Poor service
Never received. Took too long time to get money back.
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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