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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc
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Customer Reviews

3 Out of 5
Based on 3963 reviews
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3951 Reviews
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3951 reviews
rickweeks71 rickweeks71
Junk,JUNK,JUNK,JUNK, GARBAGE
Chain tightener fell off, DON'T POUCHASE FROM VEVOR SPEND THE EXTRA MONEY AND GET QUALITY PRODUCTS
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Travis Delonge Travis Delonge
Oil leak used 5 minutes
Just got this and it's leaking oil only used once for 5 minutes
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
heather2010hernandez heather2010hernandez
Please check email
So I used it twice in the stopped working I tried to exchange it and no one has got back to me as of yet.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
Dylan Izzi Dylan Izzi
Won’t start at all
I bought it about three weeks ago. I put 40-1 fuel mix in it, it crank twice but kept cutting off. I haven’t cut the first piece of wood because now it won’t start no matter what I do to it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
leroyhix leroyhix
Terrible saw 0 stars
First of all, the saw is very off-balance.The handle is placed more towards the rear,When it should be to the front but the major issue , you have to pull on it a hundred times to get it to start even after it's hot , it will not start back up .maybe I got a defective one but I would not buy another saw after all the good reviews, I seen on the saw definitely got tricked on this one.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David David
BAD Customer Service
This is not what I ordered and having issues trying to get it returned…. They don’t want to send me a Shipping Label and told me to refuse the delivery but they just leave it by the door and leave so how can you refuse it..,,, I think they don’t want to help you, all they want is to sell you something and NO kind of Customer Service help.,.. I hope they post this review so it will help others not to go through this….
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
finster_32 finster_32
TERRIBLE COMPANY
If I could give 0 stars I would. I received a DOA/Defective product and support has been useless. Every reply from them which is just more questions resets their 48 hours response time. Meanwhile I have lost money on a job I have been unable to complete. Stay away from Vevor!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
civil.war.pipes civil.war.pipes
Don’t but
Very difficult to start. I don’t know if I’ll be able to use it. I received $59 back, but I can’t get it to run. Customer service is difficult and slow. There is no phone number. I don’t recommend.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
CBru88 CBru88
Wasted money on a Christmas gift that does NOT work!
I bought this as a Christmas gift for my husband. It was not needed until a tree recently fell in the backyard. Directions were followed to the letter, but no matter what he has tried this thing will NOT start! We have a yard full of downed tree and no way to cut it up without buying another chainsaw. Thankful it was on sale and full price was not paid, but still NOT happy and cannot send back as it is past the 30 day return window. Save yourself the money and don't buy this. It is junk!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Steven Dick Steven Dick
Schmuck who bought this thing
I purchased the Vevor 20” 62 cc chainsaw. Saw showed up quickly as promised. Unfortunately the saw had no spark out of the box and yes the switch was on. After seeing the reviews online and all the videos on YouTube I figured it was worth a shot. I’m extremely disappointed up to this point. I’m hoping they will make replacement of the saw painless but requesting videos of me cranking the saw with no spark isn’t what I was expecting. So far Vevor has been a dud!! How they handle this issue will determine if I want to do business with them again.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.

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