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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc
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Customer Reviews

3 Out of 5
Based on 3963 reviews
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3951 Reviews
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3951 reviews
Randy Redfern Randy Redfern
Won’t Start
I was so excited to use my new chainsaw. I did everything I could to get it to start. I watched every YouTube video I could watch to try and find out why it would not start. It has no gas has plenty of spark, the spark plug gap is correct but it will not run.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
rctaxsvc rctaxsvc
Junk saw
This is a piece of junk. It has never started right of the box. Support just tells you to follow the start up and troubleshooting videos. I have owned several chainsaws and never had an issue starting brand new. They want a video to prove the issue but video can't be sent by email due to size restrictions.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
SEC1 SEC1
Not running
I can not get it started.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Country49 Country49
Stay away
Most Vevor products are pretty good, but the chainsaw is complete garbage! No primer bulb on the units & cannot get any of them to start. Just a boat anchor!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
ji*** ji***
Trash
Trash!!! Defective and customer support is a scam! Do not buy!!!!!!!!
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
lbegay7241 lbegay7241
I think it was a return item
Chain keeps breaking
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
rodney9876 rodney9876
Cheap made
Runs good but the chain adjuster is bad. Can’t get parts.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Je*** Je***
Piece of shit
Didnt make it through two tanks of fuel. Won't start.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mike Molt Mike Molt
User of chainsaw
Good chainsaw for 2 hrs. Would not restart after refilling gas. Checked airfilter and found not mounted at all and alot of dust in carb. Tried cleaning without disassembly. No good. Tried to return. After multiple emails to return. They keep sending me the same list to try. I would not recommend buying because they do not honor return policy.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
silvergunsuperman888 silvergunsuperman888
Kayak anchor
Received the saw in 3 days and was super pumped to do lumberjacking. Unfortunately, there will be no lumberjacking as the saw never fired. Did all the usual stuff. Went to check the spark plug and it was on so tight I needed a 3-foot breaker bar to loosen it. I contacted customer service which they responded right away. They asked to me to send them a video of the issue. I did. Now 3 days later I have heard nothing back. If they can manage to treat me right and send me a new saw that actually works, I will redo my review accordingly. As it sits right now. I cannot recommend this saw to ANYONE.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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