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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc

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dr.andre.borring dr.andre.borring
Máquina não arrancou
62cc
Recebi o produto e infelizmente a motoserra não funciona. Recebi as instruções apenas em inglês e mesmo te do seguido a risca todos os detalhes, a máquina não arrancava. Usei gasolina na mistura indicada 40:1 e óleo para correntes. Segui todas as orientações e mesmo assim não funcionou. Muito frustrante pois foi meu primeiro produto dessa marca e aconteceu isso. Na segunda feira já irei devolver para o vendedor e tentar recuperar o dinheiro pago.
0 people found this helpful
Customer Service Reply: Criámos um chamado para que possa acompanhar este problema. A nossa equipa de suporte ao cliente entrará em contacto consigo por e-mail e fornecerá atualizações até que o problema seja resolvido. Por favor, verifique a sua caixa de entrada regularmente para ver as nossas mensagens.
hunting.18 hunting.18
Don’t buy
Popped off once to test it out it sat for a couple days and can’t get it to start again. Pieces are already breaking off of it and ain’t even touch a piece of wood yet. Customer service is about a joke also if the piece of junk ran I could live with it but when it won’t start, leaks fuel and oil. Kinda a waste of money
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
plantjohn633 plantjohn633
Order not received
I never received my order
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jo*** jo***
handle broke first use
Purchased in May, sat in the box until September. First use before it was even started the handle broke off using very gentle use. this is the curved handle that your left hand would be on.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
JBBigfoot99 JBBigfoot99
Don’t buy this junk
Would give it zero stars if possible. Still waiting on full refund. Out of the package never started, then starter cord broke, they sent a new one it broke, re-strung it with 550 cord and never would start. Don’t be like me and waste your money on this Chinese made crap.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Chris C Chris C
No Good at All
Shipping was a mess. They tried to deliver mt tool to NJ, twice, I live in upstate NY. It took 11 days for my package to arrive. The saw keeps shutting down when I make a horizontal cut. It looks like it will have to be returned. So disappointed.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
HOWDY HOWDY
WONT START
piss poor unit I bought multiple and none of the pieces of shit will start dependable, wish I COULD GET MY MONEY BACK
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
De*** De***
size
not 16inch did not order
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
jmhay1 jmhay1
Will not start
The chainsaw will not start after trying multiple times over a few days. I followed the starting instructions and I am using new, high quality 40:1 fuel. I have contacted customer and expecting them to send a replacement. This is not my first chainsaw and was impressed with the online reviews. Hopefully the next one will work.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Joshua Mills Joshua Mills
Total junk
It wouldn't work straight out of the box and I'm having trouble getting a refund I would never recommend buying a chainsaw or anything else with a motor from Vevor
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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