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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc
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Customer Reviews

3 Out of 5
Based on 3976 reviews
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cisnerosajr cisnerosajr
What built and think your instructions match, you are missing your customers point of view, two different ways to assemble.
Just received Week ago, today tried to assemble so I scanned for video installation, the video is the worst and useless video, no volume, made it look very easy yet had a very very hard time to assemble back, do I recommend the product maybe not, still need to see if it runs, manual just as worse and confusing.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jw*** jw***
Hard to start and change chains
Bery bard to start first time. Have to mess with chime- found on Youtube. Chain installation is very very difficult and tensioning difficult. Very poor design. Bought based on price.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Jbrew Jbrew
Fuel leakage
Great price and cut good. After first use something happened and all fuel drains out somewhere internal. Wont hold fuel at all. Haven't taken apart yet to find what failed
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
aesplendide aesplendide
Livraison désastreuse de la part de DPD
58 cc
pas content de la livraison, j'ai reçu un SMS me disant qu'il me livrerait entre, 8 h et 11 h, j'ai donc attendu le livreur à midi toujours rien, après un appel auprès de la société DPD j'ai appris que mon colis m'attendait à super U ! sinon envoie rapide et matériel reçu en bonne état, je vais la monter et vous dirais ce que je pense de ma tronçonneuse .
0 people found this helpful
Customer Service Reply: Bonjour ! Nous apprécions beaucoup que vous partagiez votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Merci encore pour vos précieux commentaires !
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Ra*** Ra***
No arranca ,ni funciona
58 cc
No arranca de ninguna forma, pierde gasolina por los tapones y aceite,es malísima calidad y encima me están poniendo pegas para devolverla cuando ni siquiera arranca la mierda motosierra,esque no funciona,y me están poniendo pegas para devolverla,no compréis nada aquí porque la calidad es toda xina malissima
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud relacionada con este asunto y hemos mantenido una comunicación constante con usted al respecto. Le hemos proporcionado una solución por correo electrónico y estamos a la espera de sus comentarios. Tenga la seguridad de que seguiremos dando seguimiento al caso hasta que el problema quede totalmente resuelto. Le rogamos que esté atento a las respuestas de la solicitud y a las alertas por correo electrónico.
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Chris Chris
Grazier
58 cc
cut a couple of loads with this little beast, pulls strong even starts good, but the vibration will send you back to the dark ages, and bent the handle pulling out of a tree, fix the handle and vibration, they will be on a winner
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
f.*** f.***
Suck
Doesn't work and I have tried to get a refund. Worst run around ever. Your product is probably not bad. But you suck.. YOU I bought faulty Chinese stuff and just wanted refund
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
danruz11 danruz11
Very hard to start.
Once it’s on it cut well and strong but hard to turn on.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Go*** Go***
It was no good
58 cc
It was no good 1
Purchased in July 26 - unfortunately it didn’t ever start from out of the box - it had spark it had fuel just never fired - I used ether to get a fire but no luck - I determined that the fly wheel and magnetic pick up for the ignition was “clocked” wrong and was firing close to the bottom of the stroke No spares available for the Chinese motor ?? Vevor did refund after a lot of emails (so thank you) - brand new and went in the bin so no testing at assembly — Gordon
0 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Herkules Herkules
DOA (Death on arrival)
58 cc
DOA (Death on arrival) 1
I received a brand new 58cc chainsaw with 20@ chain, and it is not working. So, my experience is not good as a new customer of this brand. I contacted service support and am waiting to be contacted back
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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