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VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 58 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.0 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

58 cc

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Adam Paradise Adam Paradise
Vevor chain saw
Was working good now has no spark can I return for a replacement chain saw
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
mike r mike r
Quality? For a low price?
Just received my 62 cc Vevor chainsaw with a 20" bar. The wrench for the bar nuts is small and creates a tight area when trying to take the nuts off. The blade tensioner is in a poor location. I like that there's a storage area for the wrench, but its difficult to remove the wrench. The chain brake goes on from time to time without a reason to. This saw has a good weight and balance to it. The saw started fairly good and restarted great. The 62cc motor works well and this saw burns through logs extremely fast without bogging down. I was very impressed. I did also purchase the 3 year warranty, so I'll keep using this saw as much as I can.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
fredericsusset3 fredericsusset3
A la livraison avec DPD sert un livreur fait pas son boulot correctement
25 cc
Problème avec le livreur pas livré ou j'ai demandé
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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eh*** eh***
Design Flaw!
I bought the saw recently. I had mucho difficulty in installing the chain because I had trouble aligning the tension pin - I just couldn't get it to go into the hole no matter how I adjusted the tension screw (which is in an awful place - different from what the videos show on mine). Lookl, it cuts if you can get the tension pin in the hole - which took me a very long time. I don't like the design - period! 3 stars for perfosrmance only.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Mary Mary
Chainsaw 20”
Used it one time for about 30 minutes then it was hard to start again. Small plastic cover broke off
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Micheal Baker Micheal Baker
Poor customer service and not very durable product
I bought the 62cc chainsaw with 20 inch bar. Have less than 6 hours of run time on it, normal use and broke in properly the saw seized up in the middle of cutting some light firewood for home heating. Been fighting with customer service from Vevor and the XCotton product protection company who don't even recognize my product protection ID. Overall it was a good saw and ran beautifully until the failure, now I'm out $140 because the customer service isn't doing their job and will not understand my specific situation. Wanting to send a replacement part that isn't even the issue will not fix the seized chainsaw. Really was hoping to have good results with this product but to have it blow up after not even 6 hours of normal use is beyond me then to not even want to rectify the situation is even more asinine. Hopefully the continued journey goes better than my experience so far
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Chris johns Chris johns
Piece of crap
Worked one time. Second time I go to use it there is oil/gas coming out of the muffler and the spark plug is full of it too. Won’t start even after cleaning it out
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Anthony Anthony
Kinda Meh
For some reason VEVOR did not put a primer on this chainsaw, they want the suction from it being choked to prime the engine and start it. This was a huge mistake for this little 2 stroke engine, it takes impossibly long to get it started. I've spent more time trying to start it than actually cutting with it. Once it was started it cut like a hot knife through butter which is great, but why does it take me 15 minutes of struggling to start to actually get to work.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Remo Williams Remo Williams
Motosega
25 cc
Usata per poche ore, all'inizio tutto bene ma poi difficoltà a partire, alla catena, alla candela che smontata era molto nera...ora non parte...mah, sono perplesso...e anche un po' triste...
0 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Andrew Martin Andrew Martin
Chainsaw
Runs and cuts good once you can get it started. Right off the rip the thing would not start took forever but once started and warm it starts up eaiser I can get my homesite saw started eaiser then this one.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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