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VEVOR 52 cc Gas Chainsaw, 455 mm Gas Powered Chainsaw, 1.8 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 52 cc Gas Chainsaw, 455 mm Gas Powered Chainsaw, 1.8 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

52cc

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Rome Rome
Tronçonneuse
58 cc
Machine ressu très rapidement,mes ne fonctionne pas.Le SAV est nulle ils ont rien fait pour moi je me retrouve avec une machine qui marche pas à 97€ .......Je suis pas contente 97€ dans le ........🤬
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Robert W Lane Robert W Lane
Cannot get it assembled
The assembly instructions, though they seem detailed, do not seem to translate. Though I am trying to follow them they are not working out in reality, though I tried, the instructions are not assisting me and I see it is not correct. It is very frustrating and I can't move forward beyond this point. The chainsaw is useless unassembled. Very unhappy.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bryan Cutlip Bryan Cutlip
Owner
First time using chainsaw clutch made a rattling sound the caught crank rope and broke
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Leon Taylor Leon Taylor
Chainsaw
Very poor quality, after one tank of gas. Now don't want to start! Never buy again
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Eric Schramm Eric Schramm
Owner
This saw has never worked since the day I received it and the hoops you have to jump thru to attempt to return it wasn't worth the fight. I will just take the loss of $100 and not order any kind of power equipment ever again. If I were able to give zero stars across the board, I absolutely would!
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jonathan Buice Jonathan Buice
You get what you pay for
The chainsaw cuts off everytime you turn it sideways to make a cut. Fluids leak from everywhere. I thought this was a great deal until it arrived and i started to use it. I guess if you want a good quality chainsaw you unfortunately will have to pay for it.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jarrod s brown Jarrod s brown
Chainsaw
Worst ever purchase can't ever get parts right 3 months can't even run the saw it has never started
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Wayne Ubelhor Wayne Ubelhor
Quality sucks
Have only used 15 minutes. The bolt for tightening chain does not work. Saw did a good job for 15 minutes and thats it.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Louvet Louvet
Reclamation
25 cc
Bonjour, je n'ai jamais reçu ma commande. Comment peut-on écrire "livré" ? Je voudrais savoir d'où vient cette arnaque, car moi, je n'ai jamais rien reçu.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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RippedOff RippedOff
TEMU Chainsaw that cuts only when it starts.....
Here's the deal; I got sucked into all of the "amazing" reviews. However for a little over a hundred bucks (which I've spent on way more dumb crap) I pulled the trigger. The price....I'm torn to give it even 1 star because the price tag screamed at me prior to buying that I"'m going to get what I paid for, and regret it". However, a Stihl saw this size, would be 400.00 easy and I was willing to take the chance with this thing. It took a minute to finally get delivered which was a PITA, which was delivered days past what initially told. That annoyed me immensely! Once delivered I put it to work. Like many of the reviews; after chain oil, and fuel, it was 2 pulls and it fired up. WOW....ok....so far impressed. Now, lets cut things. I started out with 4' round branches and after4 cuts the chain came off. No big deal, as that's normal. I took it apart, put the chain back on, and put back together in no time. Go to pull it to begin again.......NOTHING. It didn't even flutter. I let it sit for 15-20 minutes.....NOTHING. My brother gave me the "I told you so", and defeated I put it back in the mule. I come back a couple days later, to go back to the pile and grabbed this plastic piece of junk out and 2 pulls.....BOOM....fires up like it should. As much as I wanted to celebrate I am immediately annoyed because there's zero explanation. I cut for about 15 minutes, then killed it so I could load - unload logs into the mule to be split. I come back 5 minutes, take a pull.....NOTHING. I don't even waste my energy and time now and just put it in the back of the mule. This morning, go down to the woods to put some work in, pull out this waste of 109.00 and 2 pulls it fires right up. I got about 10 minutes of work done and I had to shut it off to drive a mule full of logs and when I come back to work again.....62cc of absolute NOTHING!!! Worst part....my brother pulls out his battery operated Milwaukee Chainsaw, and we put in over an hours worth of cutting while this Vevor crap watched! This thing is a waste and I'll be buying a Stihl next weekend!
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.

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