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VEVOR 52 cc Gas Chainsaw, 455 mm Gas Powered Chainsaw, 1.8 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 52 cc Gas Chainsaw, 455 mm Gas Powered Chainsaw, 1.8 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

52cc

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MAKSIM KRAVCHENKO MAKSIM KRAVCHENKO
Mr.
Poor quality. Does not start. Per my mechanic there is a problem with piston. Unable to get in touch with customer service for refund.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Amina sumi Amina sumi
Chainsaw
It’s brand new chainsaw but couldn’t get to start it up .we have tried so many times but it’s not turning on . I need to return it and need refund. So far I brought few things from VEVOR all of them turned out great except this one very disappointing .
0 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Justin Justin
Not the best saw
So we'll be okay if you could keep a pool cord in it and then the plastic cover that holds the pool cord it's a piece of trash and wouldn't give it a star all above but it makes you before it will let it send in
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tegegnwork Tegegnwork
What
It won't start for me two days I have to return back Its very hard to start it just west my time
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Steven Steven
Good saw , bad shipping time
Took days off from work to cut down a few trees. Ordered March 19th and it said the saw will be delivered on March 22 and it wasn’t delivered until the 26th, took days off from work for nothing. Wasted time off from work and cost me money. Overall saw quality is good but the shipping department needs to take responsibility.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
John Coutts John Coutts
Homeowner
Bought this chainsaw. It worked for 1. Day then died. Changed the gas and replaced the spark plug and get it running. Then the pull cord jammed. Tried to fix it but the coil inside had failed. It’s junk. I actually liked the saw but was a complete lemon. Would never buy this saw again. It left me with too much heartache
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Travis Martin Travis Martin
Quality
Chainsaw broke the first day and its extremely hard to reach anyone about a replacement
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Keith Marquardt Keith Marquardt
Keith Marquardt
Chainsaw ran for about 10 minutes, shutoff and I can't get it started again. Confirmed air filter is clean and I'm using fresh gas. I even bought a new can of premixed 40:1 ratio gas added it to the chainsaw and it still will not start. Followed the starting directions multiple times and its still not starting.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jason Jason
Was good. Now no good.
First time using it I was impressed. I liked the power so much that I went ahead and bought the polesaw / hedger combo to give that a shot. Second time using it, it ran great for the first 10 minutes. Turned it off and that was the end of it. It would not turn back on and stay running. It would turn on for a few seconds and shut right off. Figured it may have got to hot so I let it cool off for 30min to an hour. It would not turn on and stay running. I’ll try again tomorrow
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Logan Williams Logan Williams
Mechanic
Mine won’t crank ! Neighbors got the same saw runs great ! So maybe I got a lemon.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.

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