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VEVOR 52 cc Gas Chainsaw, 455 mm Gas Powered Chainsaw, 1.8 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 52 cc Gas Chainsaw, 455 mm Gas Powered Chainsaw, 1.8 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

52cc
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Customer Reviews

3 Out of 5
Based on 3984 reviews
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3984 Reviews
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RJ RJ
Not a chainsaw guy
Thought this was a great solution to light work around the house. Ran twice. Now it won’t start. Did all the things, plug filter you name it. Fuel and oil leak out. Avoid.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David David
Frederick
Didn't start out of the box. I bought the 3 year plan. It's been 4 days and the communications is very poor. I get return pages that won't let you submit to finally getting a notice my warranty is approved but no instructions on what to do. I'm in the process of clearing 8 acres and I'm halfway done using a hand saw. Hours count. I should have bought the 13" Stihl.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ennio Ennio
Bad
Very bad experience the machine just stared to come apart when I was in the middle of a job
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Aiden Flanagan Aiden Flanagan
Can't start it
58 cc
I followed instructions, despite multiple attempts it will not start. Spark plug working, correct fuel mix used. Quite frustrating for a brand new engine!
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
javi javi
CLIENTE MUY ENFADADO
58 cc
La máquina no arranca, he sido incapaz de arrancarla desde que la compré hace más de mes y medio. Los del servicio de atención al cliente solo me dicen una y otra vez como hay que arrancarla, pero el problema es que la máquina no funciona, he intentado arrancarla como ellos dicen infinitas veces. Tras todo este tiempo no dan soluciones, les he pedido cambio, devolución o un punto donde llevarla y que la reparen, pero ninguna solución despues de tanto tiempo. Jamás compren en Vevor, ni este ni ningún producto, porque como tengan problemas técnicos nunca tendrán solución, ni aun siendo un artículo nuevo y nunca usado porque es imposible usarlo. Estoy muy decepcionado y me siento estafado por esta web que ofrece artículos de los que luego no se responsabiliza, ni siquiera en el caso de un artículo nuevo y sin estrenar.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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Jean Carpentier Jean Carpentier
M
58 cc
Commande toujours pas reçu !
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Michael Edwards Michael Edwards
Chainsaw
Terrible I want my money back
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeff Jeff
Mr
Would not start once assembled.
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Manny Manny
Mr.
Garage product. It never started. I took it to repair place and still could not start. Good price if it works. I do not recommend for purchase
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Keith Ethridge Keith Ethridge
Chain saw
Cannot get it run and leaks oil from bar reservoir Very unhappy
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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