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VEVOR 52 cc Gas Chainsaw, 455 mm Gas Powered Chainsaw, 1.8 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 52 cc Gas Chainsaw, 455 mm Gas Powered Chainsaw, 1.8 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

52cc
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Customer Reviews

3 Out of 5
Based on 3984 reviews
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3984 Reviews
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franzphaly franzphaly
Pas très fiable
Pas très fiable 1
Très déçu, en fait, au début, problème de démarrage et maintenant difficulté de démarrer à chaud en plus lanceur HS
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client a été décevante ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à corriger la situation et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par échanges d'e-mails. Nous sommes ravis que votre souci ait été pris en charge rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Boosted 64 Boosted 64
Junk
Junk 1
The chain adjustment screw is bent and I haven't even got to use my saw one time and there is no customer service number to call that I can find what a piece of s*** how do I return it and get another one I bought the warranty
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
jdunaway_32 jdunaway_32
On/off stopped working third time I used the saw.
On/off stopped working third time I used the saw. 1 On/off stopped working third time I used the saw. 1
After 3rd use on off switch stopped working. I have to choke it to turn it off. Not a good thing for I saw that you'd like to use one handed.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
Farmer Farmer
Missing part
Missing part 1
Gas cap is missing the gasket, “leaks gas” going on day 5 with emails daily stating VEVOR is helping but providing no solutions. All I need is a gasket it isn’t that hard. Just send one.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
John Lambdin John Lambdin
Poor quality unit
Poor quality unit 1
Bought this to trim small trees and wood logs on my forested property. It would not take the chain and bar provided and was missing the insert teeth attachment. I am not able to use this one at all.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Brandon Brandon
Cheap
Cheap 1
Handle broke off during first use. Customer service was a pain to deal with. Never got a refund or replacement
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Dainis Platacis Dainis Platacis
Nothing
58 cc
Nothing 1 Nothing 1
Defective or incorrect guide bar or pin on chain sprocket cover.Can't make adjust for chain tension.Support team can't give any answers more then 4 days. First and last order on this website.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Enrique NAVARRO Enrique NAVARRO
No arranca
58 cc
No arranca 1
No arranca. No funciona. He comprobado todo: bujía, cableado, carburador y no hay forma de arrancarla.
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud relacionada con este problema. Nuestro equipo de atención al cliente dará seguimiento a su caso en un plazo de 24 horas y continuará brindándole asistencia hasta que todas sus necesidades hayan sido resueltas. Por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
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rogerlmartin7 rogerlmartin7
Warranty
Warranty 1
I just recently purchased this Saw and the side panel tabs are broken. I’ve requested a new side panel and I keep on getting the runaround. I’ve been spending a lot of money here lately with this company but if I don’t get a new panel, I’m probably gonna go buy anything else from them poor Customerservice.
2 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Reiner Reiner
Sicherheit
58 cc
Sicherheit 1 Sicherheit 1
Sehr geehrte Damen und Herren, ich habe ihr Produkt erhalten und bin tief enttäuscht. Die Motorsäge hat keine Kettenbremse entgegen der Beschreibund. Der Hebel der angeblichen Bremse ist ohne Funktion was für einen Leihen Lebensgefahr bedeuten kann. Die Kette gleitet egal ob der Hebel gezogen o. gedrückt wird! Ein weiteres Problem ist das Starten der Motorsäge. Meine alte Stihl läuft nach dem zweiten Versuch, diese läuft mit viel Glück und Startpilot nach 30min kurz an. Absolut unbefriedigend, nein eher mangelhaft. Ich bitte um Lösungsvorschläge oder Tausch gegen ein funktionierendes Gerät, sollte das nicht gehen gegen Rückerstattung und Abholung der Motorsäge. R.Nold
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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